Avaliações (2.843)

Classificação geral
4,7
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
11 de setembro de 2024

Maria was very helpful. We love the Omnisend app and we've had a great experience with the support when needed.

Print Pony™
Estados Unidos
11 meses usando o app
Omnisend deixou uma resposta 16 de setembro de 2024

Thank you for the fantastic review! We're delighted to hear that Maria was able to help and that you're enjoying the Omnisend app. If we had a fan club, you'd definitely be the president! 😄 We're always here to support you whenever you need us.

9 de setembro de 2024

Kayque was a great help, and very informative about Omnisend email and sms application. I believe he resolved my issue under two minutes. Very kind and a great customer service representative! I would recommend Omnisend to my friends and already have.

Thanks

EYE AMM
Estados Unidos
24 dias usando o app
Omnisend deixou uma resposta 16 de setembro de 2024

Thanks for the fantastic feedback! We're so glad Kayque could help you out quickly and provide top-notch service. It’s great to hear you’re recommending us to friends, nothing makes us happier than spreading the word. If you need anything else, we’re just a message away!

29 de novembro de 2024

Bad customer service. Unreliable email sends.

Vermont Nut Free Chocolates
Estados Unidos
Mais de 2 anos usando o app
Omnisend deixou uma resposta 2 de dezembro de 2024

We’re truly sorry to hear that the support we provided fell short of your expectations. We sincerely apologize for the inconvenience caused by the slight delay in delivering your emails. We understand how critical timely communication is, and we deeply regret any impact this may have had on your campaigns.

Please rest assured that the issue was resolved the same day, after a few hours. Following up on the matter, our senior support specialist reached out to offer further assistance and ensure everything was fully addressed.

We are continually working to improve and will take steps to prevent such situations from occurring in the future. If you have any questions or concerns, please don’t hesitate to reach out. Your feedback is incredibly important to us, and we are committed to earning back your trust and improving your experience with Omnisend.

11 de outubro de 2024

What a pleasure to meet Chaymae and ask her for help. She really helped me a lot and I learned some new stuff. Thank you so much

Domumm
Sérvia
4 meses usando o app
Omnisend deixou uma resposta 14 de outubro de 2024

It’s awesome to hear Chaymae not only helped but also added to your knowledge! That’s the kind of support we’re all about. 😊

15 de julho de 2024

I had trouble to make the automations work properly and assistance was very reactive and helpful. So far, I'm very happy with the service !

dorilou
Bélgica
2 meses usando o app
Omnisend deixou uma resposta 18 de julho de 2024

Hello there,

Thank you for your review! We're glad to hear that our assistance team was responsive and helpful in resolving your issues with the automations. We're committed to ensuring you have a great experience, and it's wonderful to know that you're very happy with the service so far.

If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!

20 de julho de 2024

Great support, had an issue with one of my templates. Maria responded quickly and fixed issue without hesitation.

ARABICA NIGHTS
Austrália
4 meses usando o app
Omnisend deixou uma resposta 5 de agosto de 2024

Hello there,

Thank you for your review! We're pleased to hear that Maria provided great support and resolved the issue with your template quickly and efficiently.

If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!

3 de agosto de 2024

J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme.
De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.

Puppyccino
França
18 dias usando o app
Omnisend deixou uma resposta 6 de agosto de 2024

Bonjour,

Merci pour votre avis ! Nous sommes ravis d'entendre que vous êtes très satisfait d'Omnisend pour la configuration de vos mails de bienvenue, d'abandon de panier, et plus encore. C'est formidable de savoir que notre service client vous a impressionnée et que Saleh a pu résoudre rapidement tous vos problèmes.

Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

10 de março de 2025

Very good

Abundance Cure
Estados Unidos
Aproximadamente 24 horas usando o app
Omnisend deixou uma resposta 12 de março de 2025

Two words that made our day! 😃 Thanks for the great feedback — we appreciate you!

5 de outubro de 2024

Maria is so helpful and a quick responder! Best Email Marketing third-party app on the market.

Ranahan Brand
Estados Unidos
15 dias usando o app
Omnisend deixou uma resposta 7 de outubro de 2024

Thanks for the awesome review! Maria is a rock star, and we’re convinced she’s got a secret coffee supply keeping her on her toes! ☕️ Glad to have you with us!

16 de dezembro de 2024

Great app and helpful support. Salma helped me a lot.

Ékszer Akció
Hungria
Mais de 2 anos usando o app
Omnisend deixou uma resposta 18 de dezembro de 2024

Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!