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I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran
Didem helped us understand how to set up A/B testing in automated campaigns. Great job. Thank you.
Hello there,
We're delighted that Didem was able to assist you with setting up A/B testing in your automated campaigns. We'll make sure to let her know about your appreciation. If you have any more questions or need further assistance, feel free to reach out.
Thanks for taking the time to share your positive experience!
Omnisend support is quick and helpful! Agustin was able answer my question with no problem. Thank you!
Just experience another great experience with Omnisend customer support (4 months later). Kaygue was very patient with me, answered all my questions and provided additional resources.
This is awesome app
When I asked question, Baarath told me how to set up. He was so kind and helpful.
Thank you !!!
Hi there!
Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
This app is absolutely amazing! Finally, an email marketing app that is packed with loads of different designs and elements and at the same time, so simple to use! I love it.
Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.
I love this app! Pretty simple to use and with GREAT customer care!!!!
Hi there,
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.
We appreciate your support!
Customer service was super helpful and got my problem corrected quickly! Thank you!!
Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries.
I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms.
I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups).
Also their app settings provided me with the flexibility I needed with my popups and it works great.
To conclude, good app for a reasonable rate.
Thanks for your support Omnisend team and I wish that in future you will continue with this good work.
Hello there,
Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Have been using Omnisend for the past 2 years.
The tool delivers on the promise; and has been great for us so far.
Customer support is fast and correct (Melanie in our case) , a pleasure to work with.
Can highly recommend.