Omnisend Email Marketing & SMS

I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.

Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries.

I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms.

I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups).

Also their app settings provided me with the flexibility I needed with my popups and it works great.

To conclude, good app for a reasonable rate.

Thanks for your support Omnisend team and I wish that in future you will continue with this good work.

Sila from Omnisend provided excellent customer service. Her promptness, clarity, and precise knowledge significantly contributed to resolving my issue. Her timely response demonstrated a notable commitment to ensuring effective support, while her clear communication made the incident resolution process smooth and comprehensible. Her expertise in understanding exactly what to do to address the issue was particularly appreciated.

THANK YOU!

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

Worked with Agustin who helped answer my questions even providing screen shots to help me know how to navigate my question. Very good customer service. I hope their email performance is just as good since I haven't started sending emails yet, but I am pretty optimistic!

It is simply amazing. Great portal to create and manage different workflows. Amazing email templates and customizations. Overall great experience using this app.

The availability of the customer service department is one of a kind. We have found the app to be very user-friendly, insightful, and fun to use. I highly recommend growing businesses to explore Omnisend and it's impact on your marketing efforts.

Baarath was a great help when preparing the more intricate flows, thank you!

Beran was very kind and helpful and my problem was solved super fast! Thank you very much! This app is very very useful.

Dilara Was extremely helpful and guided me through what i needed to do, step by step!