Avaliações (5.987)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
29 de novembro de 2023

I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.

Klever Idea
Itália
4 meses usando o app
4 de março de 2024

I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran

Storyjewellery
China
Mais de 2 anos usando o app
6 de dezembro de 2023

Sila from Omnisend provided excellent customer service. Her promptness, clarity, and precise knowledge significantly contributed to resolving my issue. Her timely response demonstrated a notable commitment to ensuring effective support, while her clear communication made the incident resolution process smooth and comprehensible. Her expertise in understanding exactly what to do to address the issue was particularly appreciated.

THANK YOU!

Surya
Itália
7 meses usando o app
16 de janeiro de 2024

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

wornbyreza
Estados Unidos
30 dias usando o app
12 de fevereiro de 2024

I have had a great experience with Omnisend and any time I have come across a challenge the customer service team have been fantastic. Quick responses, polite and patient. Particularly grateful for Beran's help with an issue. It is reassuring to know there is help at help if you need it.

NEVE WELLNESS
Reino Unido
8 meses usando o app
23 de abril de 2024

It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.

Loopidoo
China
26 dias usando o app
Omnisend deixou uma resposta 25 de abril de 2024

Hello there,

Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support.

If you ever need further assistance, feel free to reach out.

9 de janeiro de 2024

It is simply amazing. Great portal to create and manage different workflows. Amazing email templates and customizations. Overall great experience using this app.

Widdley
Índia
4 meses usando o app
7 de dezembro de 2023

I had a quick question and Diego was very friendly and ready to help. The issue was resolved in under 3 minutes or so. So far, the app is great and looking forward to great possibilities. Highly recommend to anyone looking for great 24/7 service.

HE REIGNS OFFICIAL
Estados Unidos
5 meses usando o app
29 de abril de 2024

Luiz was so helpful and efficient in helping me solve my problem. I'm very impressed with Omnisend.

AcaciaZuri
Reino Unido
Aproximadamente 2 anos usando o app
Omnisend deixou uma resposta 2 de maio de 2024

Hello there,

Thank you for your fantastic review! We're thrilled to hear that Luiz provided you with helpful and efficient assistance in resolving your issue. Your satisfaction is our priority, and we're delighted that you're impressed with Omnisend.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

4 de fevereiro de 2024

The availability of the customer service department is one of a kind. We have found the app to be very user-friendly, insightful, and fun to use. I highly recommend growing businesses to explore Omnisend and it's impact on your marketing efforts.

Beyond The Barr
Estados Unidos
7 meses usando o app