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Olesia from Omnisend resolved a fairly complex effort for me in moments. Staff clearly know the mechanics of their product inside-out, which is great :D
I have been using this app for a long long time now, I pay top $ for it, It does it's job but man the customer support is TERRIBLE!!!!!!! If I get AUGUSTIN one more time, I cannot do this anymore. Terrible terrible terrible support for a $500 app!!!!
Hello there, and thanks for taking the time to leave a review!
Thank you for bringing the SMS subscriber display issue to our attention. We appreciate your proactive approach in reporting this matter. Our Tech Support team has swiftly identified the issue and engaged our developers to implement a solution promptly. Your feedback is crucial in helping us enhance our services, and we are committed to delivering a seamless experience moving forward. We acknowledge your concerns regarding the support experience and will address it internally to ensure an improved level of service.
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a great day!
Great and prompt support offered by Kayque to complete the Domain Authentification steps!!
Omnisend is smoothly incorporated into my business. Great customer service and great product. I highly recommend it.
Diego was really helpful with a issue I was having with discount sign up. Very patient!
Matija is a nice person, he quickly reply to me and help me fix the question I have, it helps me a lot. Very useful marketing app!
We received excellent and prompt assistance from Maria. Thank you very much for your help!
Omnisend is easy to use and the customer service is excellent!
This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.
Kayque and the support team have been very quick to respond to my needs. Occasionally there's a gap in understanding but they are always happy to continue to help until they solve the issue.