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I was looking for a comprehensive email marketing tool to support our ecommerce platform. Omnisend has proven to be excellent. Simply. Powerful. Easy to onboard! Excellent 24x7 chat. Yeah, real chat. Anyways, good product and group. Thank you Nikola, Nicholas and the rest of the team.
I have tried to get in contact multiple times with the creators of this app without success. A majority of my emails land in the junkboxes among the receivers with is an incredibly high rate and I can not work with that. Tested to sign up with 5 different emails myself and 4 of 5 of the emails ended up in the junk box.
We are sorry to hear you did not get the response on time. Our customer success agent Katherine sent you two messages regarding this, one on the same day of your inquiry, another one - a day after. Please check your inbox and get back to us so we could work this out. Seems like you might have some problems with your email inbox, drop us a message at support@omnisend.com and we will be happy to resolve your issue together! Customer satisfaction is our highest priority, we promise to find the best solution to ensure your deliverability issue is resolved!
Customer Success Team
Sent my first marketing email within 2 days and received 3 sales in the first 2 hours! Intuitive application, makes it a pleasure to design and send new emails. Excellent all round.
I used this app to help me automate adding people to my mailing lists and segment my list. I really like the layouts it gives and the formats. I absolutely love the sleek designs for pop-ups and the ease of use. I chose it over another popular CRM because of its wheel of fortune option and so far I have no regrets.
I wish it had inline newsletter forms I could make without having to write the custom HTML myself. I loved how easy it was to create different inline forms for my different pages and just copy and paste it into the blog post exactly where I wanted it. I may end up switching after the launch because of that fact as I love to make my landing pages in a blog post and just copy and paste the inline forms. I like the landing page options they have and the scheduling but I much prefer to keep people in my site then use an outside page.
Thank you for taking the time to share your honest review. Your feedback is much appreciated, our product team will look into how we could make this area better for our customers. We are sorry, that the only option, for now, is to have your form as a custom HTML form. Feel free to reach out to support@omnisend.com if you need guidance.
really good best app. keep up the good work i will use this
So Far so good, wasn't too complicated to get going, just hit some hiccups when using my Shopify email database and had to clean the emails up myself, once this was done, we are loving the freedom in design compared to Shopify emails.
Really easy to use :) and it takes just a couple of minutes to finish a campaign!
We just trying to move over from mailchimp and sent out an email campaign that has not been sent to all our subscribers- there are way too many issues on this service!
Second issue was that the emails were going from them on our behalf and again not arriving into our subscriber database. There are some serious problems with this service.
DO NOT USE- BUYER BEWARE!!!
We are not happy that your first experience was not as expected. We can see that the teams have already signed a domain for you and made some changes to the IPs to improve the deliverability. More, Katherine from support will provide you more recommendations to ensure we find a permanent solution for you. We truly apologize for this situation and hope to turn things around for you asap.
I just purchased Omnisend, but my experience so far has been wonderful. The templates are very user friendly and the newsletters are extremely professional. I had an initial problem when I was creating my first email compaign and the technical support I received was awesome. They respond to you immediately and the customer service rep. stayed with me the entire time until I was able to figure out what the issue was. Very happy with the service, so far.
Heel goed programma, werkt correct en is eenvoudig in gebruik. Jammer dat niet alle functies kunnen gebruikt worden in goedkoopste versie.
Mvg Swinkl.eu