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As of right now, this app seems to be EXACTLY what I need and it seems like it can't get very much easier than this without limiting the apps capabilities.
The best part for me was the amount of support I have received so far. Baarath was incredibly helpful and an extremely effective communicator.
I downloaded this app last month with the intentions on using it for my store.
I never had a chance to actually use the app but had installed it into my theme.
I noticed I was not receiving as much mail from my customers as usual on my site, after awhile I noticed my shopify contact box on my site was not working and had not been ever since I downloaded this app to my store.
After spending an hour on the phone with Shopify, we discovered that this single app interferes with the send button of Shopify's contact box.
After removing this app, everything works fine again and my contact box is now working. This app has caused me to lose a ton of business and countless customers as they think they are sending me an email, but we never received it.
I cannot tell you how upset I am that I trusted an app like this to help my business, when it actuality it cost me a fortune over lost sales and angry customers.
You guys really need to look into this issue. Shopify has confirmed the issue and is escalating it to the top. Hopefully someone from Shopify reaches out to you guys so you can get this fixed and you don't affect anyone else's business.
Very positive experience. I recommend this app for small business and beginners
I got this app for the Abandoned Carts emails. The app is very well-designed and easy to use. And I received excellent customer service by Bassma, thanks very much! :)
extremely horrible work, app not sending emails, support asking silly questions, 1 week 0 progress, then starts asking same questions. AVOID AT ALL COSTS
Hello there! Thank you for your feedback, it is highly appreciated! We are really sorry for the troubles you are facing. As our support team mentioned you are currently using wrong preset of the automation. You will need to use an automation called Abandoned Checkout in order to achieve your goal. Our support team would be more than glad to assist you with creating one. You can reach us out via in-app chat or by email support@omnisend.com.
Easy to use - great way to set your email lists up when you're just starting
I enjoy this addition to my shopify store. I had a minor technical issues that the support and developer team helped me sort of very quickly.
The only thing I can really say that I wish was different or that I have yet to figure out is being able to set up automated follow up series for specific individual email lists.
Otherwise this is an easy to use platform with great value.
~Robynne
SavVy Bitch Co.
Very easy to use! Wish the Workflow could be started for the entire list.
This was my first experience with business email marketing. I was really surprised how easy it was to set up! Every step was spelled out for me and easy to follow. I'm very Happy!
I have been using mailchimp for years, abandoned checkout notification, signups, email promo results were almost non existent. Within 24 hours of switching to Omnisend, the results paid for a full year sub to this app! Highly recommended and wish I was using this much earlier.