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I found this app a bit tricky to get the hang of, but now I've got my head round it - just brilliant!
Sila from Omnisend provided excellent customer service. She was prompt, clear, and knew exactly what to do to help me fix my issue (which was to learn about embedded forms!)
THANK you!
Jean
I like this app because it is easy to create an email marketing campaign. You can also get a fast customer service response using the chat option if you are having any issues.
Hi, Thank you Baarath, was a great help , it's been awhile since I used email marketing and need some assistance.
works well and customer service chat is always replied to very quickly to help resolve any issues etc
Great app, easy to use and most important customer service is great!!
Never done this before so I hope it works out.
This has been awesome from day one. Very powerful but also a really nice, clean interface and great styling for emails etc. I'm a very happy customer!
Today, I just added a 'Out of Stock' automation and honestly can barely believe how quick and easy it was to do. Amazing. Been with these guys for a few years now and am constantly impressed by the product. Highly, highly recommended.
UPDATE: Sometimes we mess things up. That's what I did yesterday. For me, the measure of a good company is how willing they are to try to help you fix things. Omnisend customer support (Stefan in particular) have blown me away. Responsive and super helpful, issue resolved in no time.
The thing is, Omnisend is so good that I haven't needed customer service much in the past. It's good to know that if I do, they've got my back.
I had a very minor issue, but needed customer service and Olesia at Omnisend did a fantastic job. The wait time was short and she was super patient and helpful and quickly resolved the problem 100%. Great customer service is so important and Omnisend has that! Thank you.
This app is another great tool to help take my business to the next level. Very grateful for this app!