Avaliações (5.968)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
22 de setembro de 2024

I got the best support from Saleh which was really. problem I was trying to solve for hours worked in a minute he's the best

Mein Shop
Alemanha
Aproximadamente 1 mês usando o app
Omnisend deixou uma resposta 24 de setembro de 2024

Thank you so much for your kind words! We’re thrilled to hear that Saleh was able to help you solve your problem so quickly. He truly is the best! We might need to consider cloning him hehheh 😁

6 de setembro de 2024

I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!

Joylike
Estados Unidos
9 meses usando o app
Omnisend deixou uma resposta 9 de setembro de 2024

Hello there,

Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊

10 de outubro de 2024

Omnisend Crew is so wonderful.
We had some issues initially, but they handled it all professionally and resolved our problems within minutes.
I especially want to thank Mariia, who was helpful and kind in dealing with our dispute.

Pet Nation
Sérvia
9 dias usando o app
Omnisend deixou uma resposta 12 de outubro de 2024

Thank you for the kind words! We’re thrilled Mariia could step in and help resolve things so quickly. We’ll be sure to pass on your appreciation, this will make her day!

6 de agosto de 2024

I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.

Charmed Aroma
Canadá
12 meses usando o app
Omnisend deixou uma resposta 8 de agosto de 2024

Hello there,

Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

31 de julho de 2024

That has to be the best support ive ever seen!

The App itself works amazingly well. Its easy to use and has a LOT of Features.

Worth every penny in my opinion.

But boy... that support is DE_LICIOUS!

Friendly and fast and always helpful!

12/10!

True Organic Cosmetics
Áustria
7 meses usando o app
Omnisend deixou uma resposta 6 de agosto de 2024

Hello there,

Thank you for your fantastic review! We're thrilled to hear that you're satisfied with the app's ease of use and the extensive features it offers. It's great to know that our support team has made a positive impact with their friendly and efficient service. We appreciate your enthusiasm and high rating!

If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help!

18 de setembro de 2024

Very good customer support and continuously try to get you where you want to be. Appreciated.

Winetales
Dinamarca
Aproximadamente 2 meses usando o app
Omnisend deixou uma resposta 20 de setembro de 2024

Support is what we do best - your appreciation means so much to us! Thank you for the kind words, we're always here to help!

8 de agosto de 2024

The customer service is fantastic and I have a free plan! Mariia was very kind and efficient. Thanks again Mariia.

Kiss Me Zombie
França
10 meses usando o app
Omnisend deixou uma resposta 12 de agosto de 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service, and we're glad Mariia could assist you efficiently.

If you need any more help, don't hesitate to reach out!

5 de agosto de 2024

Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!

Ravenpaws
Grécia
11 meses usando o app
Omnisend deixou uma resposta 8 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that Eduarda provided you with great customer service, offering fast and helpful assistance that quickly resolved your issues. Your satisfaction is very important to us, and we're thrilled to have met your expectations.

If you need any more help or have further questions in the future, please don't hesitate to reach out. We're here to continue providing excellent support!

29 de setembro de 2024

the best for email marketing, best customer service !

Kalmari
Itália
4 meses usando o app
Omnisend deixou uma resposta 2 de outubro de 2024

Wow, thank you for the kind words! 🎉 We love being your go-to for email marketing, and our customer service team is doing a happy dance right now! 💃 If you ever need anything, we’re always here to help!

6 de agosto de 2024

I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support

ONZE STORE
Kosovo
5 meses usando o app
Omnisend deixou uma resposta 8 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're delighted to hear that Maria was able to quickly assist you with changing the currency settings on your Omnisend account. It's great to know that the issue was resolved efficiently, allowing you to continue managing your store smoothly.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!