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Omnisend is incredible. I've used several email marketing platforms (Klaviyo, Shopify Email, Seguna, etc) and this one blows them out of the water. Especially for the price, it is super feature packed and their live support is extremely helpful with onboarding.
Thank you for the great feedback. We’re glad to hear Omnisend stands out compared to the other platforms you’ve tried and that the combination of features and pricing is delivering strong value. It’s also wonderful to know our live support team has been helpful during onboarding — we’re here anytime you need us.
Wow Omnisend! What an amazing experience I'm having with Omnisend, it's so straightforward and at the same time so powerful. Here, there is a learning curve, but everything is so easy to use that smoothes the curve. I simply love it. Thank you to the team behind Omnisend, you did a great job.
Thank you for sharing your experience. We’re glad Omnisend strikes the right balance between power and ease of use, making it possible to grow into more advanced features without unnecessary friction. Helping teams work efficiently while scaling their marketing is exactly what we aim for.
So far so good! Always able to get help when I need it. The AI can help me set up most things. And if I get stuck there is always a human available to fix any problems.
Thank you for sharing your experience. We’re happy the platform feels smooth so far and that both our AI and human support are making your setup and problem-solving easier. We’re here to keep supporting your growth every step of the way.
I’ve been using Omnisend for my email automation, and I must say, the platform is really user-friendly. I had a small issue with sending emails after reaching my free usage limit, and Eduarda from the support team was amazing! She walked me through everything step by step and helped me set up the workflow correctly.
Highly recommend it to anyone looking to take their email marketing to the next level!
Thanks again, Eduarda, for your fantastic help!
Thank you for your kind words and for recommending Omnisend! We’re glad our platform helps simplify your email marketing and that Eduarda could provide the guidance you needed. Supporting your success is what we’re all about, and we look forward to seeing your campaigns thrive.
Outstanding customer support! Eventhough i am on the free plan atm, i was helped within 60min and the support engineer was very kind and patient with me. I appreciate it and would consider paying for the upgrade once I need to scale my business.
Thank you for the feedback. We’re pleased our team could assist promptly and provide a positive experience. We’re here to support you as your business grows and your needs evolve.
Good afternoon, I had a few issues with the installation. Mathias from customer service was super helpful; thank you on behalf of the ROLLEMAN lifestyle team.
Thank you for sharing your experience. We’re glad Mathias could help resolve the installation issues and get everything set up smoothly so your team can move forward with confidence.
I just want to say that Beran was AMAZING!!!! Ironically, but fortunately I was able to speak with Beran again tonight for a different issue. And just like in the past....well, lets just say he superseded what he did the other day. Let me tell you that he was GREAT the last time, but tonight he was Super-Fabulous!!!! He was very attentive. Answered all of my questions and made sure that before we got off of the phone that my issue had been resolved. He even sent me a short video to walk me step by step for additional assistance. Thank You Again Beran....You ROCK!!!!
We might need to print this one out and frame it! Beran really does go above and beyond, and that video walkthrough shows how committed he is to making sure everything clicks for you. When support works this well, it frees you up to focus on what matters most, running your business. Thanks for sharing this with us!
Excellent! Customer service responded very promptly, and we finally resolved the issue.
Thanks for letting us know. Quick responses and clear resolutions matter, so it is encouraging to hear the team could support you promptly. We appreciate your feedback and are happy to be a reliable partner moving forward.
Emma audit my campaign and help me with DNS issues that were a real challenge on my end. Very good and thorough help was provided via the chat system. Thanks Emma!
Thank you for sharing your experience. We’re glad Emma could help audit your campaign and resolve the DNS challenges, making sure everything was set up properly so you can move forward with confidence.
The best customer service and support I have ever had! Beran was so helpful and made sure I understood everything before moving onto the next steps, he took the time to be thorough. I feel like a know more about segmentation than before, I wish we had more customer service representatives like this. Outstanding service, thank you again, Beran.
Thank you so much for your thoughtful feedback. We’re proud that Beran could provide the clarity and care you needed — that’s exactly the kind of experience we strive to deliver. Helping our customers grow with confidence is at the heart of everything we do.