Avaliações (5.973)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
16 de outubro de 2024

Dilara,
helped me with linking my omnisend to shopify. This was smooth process. Dilara at omnisend offered great service. The response time was quick and she walked me through the process to get my email/sms setup. The customer service was great

urbane
Canadá
2 meses usando o app
Omnisend deixou uma resposta 18 de outubro de 2024

Thanks a ton for the great feedback! 😊 We’re thrilled to hear that Dilara made the Shopify setup smooth, she’s our secret weapon when it comes to connecting the dots! ⚡ If you need anything else, we’re always just a quick message away. Happy emailing and SMS-in, let’s keep those campaigns flying high!

22 de agosto de 2024

Dilara was extremely helpful with assisting me with understanding automations + form features. Not only was Dilara super kind and patient but she took the time to listen to what I needed help with and solved the problem the first time around. Step by step easy video response. straight forward. Customer service was serving. Looking much more forward to using ominsend to maximize and set up a solid framework for my business back end.

Thank you Kindly. Dilara

THESHIRTROOM
Estados Unidos
3 meses usando o app
Omnisend deixou uma resposta 26 de agosto de 2024

Hello there,

Thank you for your thoughtful review! We’re so pleased to hear about your positive experience with Dilara and how she effectively assisted you with understanding automations and form features. It's great that her kindness, patience, and clear video response helped you feel more confident about using Omnisend to enhance your business operations.

We look forward to continuing to support your journey towards setting up a solid framework for your business. Thank you for choosing Omnisend!

17 de setembro de 2024

I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.

Artiori
Itália
2 meses usando o app
Omnisend deixou uma resposta 18 de setembro de 2024

Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!

8 de outubro de 2024

Omnisend does absolutely great in supporting clients. Fast, to the point, if not at fisrt attempt, still trying to find a way to the solution until you get it, a model for many companies.
thxs again!!

Lady Pepper
França
Aproximadamente 2 meses usando o app
Omnisend deixou uma resposta 9 de outubro de 2024

Thanks for the shoutout! We believe in sticking with it until we find the solution—like a puzzle master who won’t give up! Happy to support you anytime!

11 de outubro de 2024

Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.

Linen Tales
Lituânia
Quase 2 anos usando o app
Omnisend deixou uma resposta 14 de outubro de 2024

Glad to hear Mariia worked her magic on your Welcome email sequence! We’ll keep the support coming, no speed bumps allowed. 😊

18 de setembro de 2024

Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.

Cobetter
Estados Unidos
Aproximadamente 1 ano usando o app
Omnisend deixou uma resposta 20 de setembro de 2024

Thanks a ton for the awesome feedback! We're so glad you're enjoying the clean interface and loving our 24/7 customer service - we are always ready to save the day! 😄 Your kind words keep us going!

17 de outubro de 2024

Really usefull app and amazing support. They do help in all aspects and quite fast.

Dyut
Países Baixos
Mais de 1 ano usando o app
Omnisend deixou uma resposta 21 de outubro de 2024

Thank you for the awesome feedback! 😊 We’re thrilled to hear that you’re enjoying the app and our speedy support. If there’s anything else we can help with, we’re just a message away!

2 de novembro de 2024

Moved to this from shopify email. Its amazing platform with its own features and mess. However, its customer support is amazing man! They're always ready to help you out. Recently, I had an issue with the domain related things and this agent Maria helped me out in a few minutes. She was outstanding, smart, and knowledgeable. I'm looking forward to this platform.

Cloud Mattress Co
Estados Unidos
14 dias usando o app
Omnisend deixou uma resposta 4 de novembro de 2024

Welcome to the Omnisend where support is always ready to save the day! Maria will be thrilled to hear your praise, she’s definitely our DNS expert! Thanks for the awesome review, and we’re looking forward to many more successful campaigns with you!

29 de julho de 2024

I would not have been able to fix my issue without Sanya. She quickly assessed the issue and provided me with very clear steps on how to fix. We were done in a matter of minutes. Excellent customer service from Sanya, she was wonderful to work with.

Zirkey
Estados Unidos
Mais de 1 ano usando o app
Omnisend deixou uma resposta 6 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that Sanya provided excellent customer service and was able to quickly help you resolve your issue with clear and effective guidance. It's great to know that your experience was positive and efficient. We're here to support you whenever you need assistance, so please don't hesitate to reach out in the future. We appreciate your kind words about Sanya and are glad she could make the process smooth for you!

9 de agosto de 2024

We have been using Omnisend for a couple of years now and I find them to be excellent, an easy interface to acheive complex workflows and the support is always near instant and super helpful.

Sila resolved my issue in a matter of minutes and guided me through the resolution.

The Orry Mill
Reino Unido
Aproximadamente 5 anos usando o app
Omnisend deixou uma resposta 12 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're thrilled to hear that Omnisend has been serving you well over the years and that you find our interface easy to use for creating complex workflows. It's great to know that Sıla was able to resolve your issue quickly and guide you through the process.

We appreciate your continued trust in Omnisend!