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My first campaign went off like a breeze, so easy to use, customisation an added bonus, I love it!
Since using Omnisend for marketing my new online store i have found the app to be absolutely brilliant! It is very easy to use (although I am still learning) and very easy to navigate the different automations available to make the day to day running of my business less stressful! Their customer service is excellent! I had a domain sender issue that Karina & Olesia took care off speedily via their online chat service! THANK YOU KARINA & OLESIA - Your assistance was greatly appreciated! This app comes highly recommended for ease of use / functionality / customer service and being a great tool to upscale your business.
Thank you for the glowing review! We're thrilled that Omnisend has been awesome for marketing your online store. Our team, especially Karine & Olesia, is here to provide excellent customer service. We appreciate your recommendation and look forward to continuing to support your business's growth. If you need any more assistance, just reach out. Thanks again!
After trying a few email programs, I can honestly say we like this one the best!
Très bon support, équipe réactive et disponible pour trouver des solutions pertinentes ! Très bonne app qui regroupe de nombreuses fonctionnalités essentielles pour notre commerce.
Very easy to use, definitely a great app!
Thank Dilara. Quick response. Offering clear and detailed instructions for my questions.
So easy to use! Best app out there!
We used a different app for our email marketing but due to cost we switched to Soundest. We sent out the first campaign today and so far, so good ;-) The setup was easy, the e-commerce integration worked well, and the app does what we need. We are pleased that the cost is appropriate for the available features. The customer service is very helpful and responsive. We are glad we make the transition and give Soundest high marks.
Beyond angry at this moment. I had this app loaded into my Shopify store and had added all my contacts a few years ago from multiple sources, with much difficulty, and because I was mostly brick and mortar had not used them for some time. although I was able to go in there and tool around not so long ago. Yesterday I tried to log into my account to create a campaign and found they had deleted my account along with the carefully collected and edited contacts, that also had been unsubscribed if needed etc. I received no courtesy emails letting me know they were doing this, was not given the opportunity to confirm my I wanted to keep my account, or access my lists before they did this. It may be a good app but I am moving on, not feeling the love at all after this, it has set me back days on launching a campaign, as I am now forced to start from scratch.
We are upset to hear you are in this situation.
As per our terms of use, we delete the inactive accounts after four months due to data protection. We can see on our end that you last logged in into this account in July 2019.
Omnisend has improved a lot since 2019! We introduced many new great features, like an improved SMS channel, the new Automation Editor, splits in automation to target your customers, advanced segmentation, and a lot more.
To continue with Omnisend, we recommend creating a new account. We automatically sync contacts from Shopify, so we will have you covered here. And the support team is ready to help you import all of the contacts as well as recreate your templates and automation workflows.
This app is so easy to use it's ridiculous! Fast, clean, ability to edit text, pictures, add links etc., it has it all. Fully automated, it's going to make communication with my customers a breeze. A must have app!