Omnisend Email Marketing & SMS , 5 705 recensioner
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I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop
Great customer service!
I recently transferred domain and migrated from WooCommerce to Shopify! And had a lot of doubts, questions, and sync issues on my account! This was smoothly resolved by the Team. They were very quick in responding as well as executing! Especially Beran from their team! I must say, he kept the thread open, followed up on the queries, and resolved it over 2 days! You are rocking team! 3years with Omnisend and counting!
Great service from Matja
I have a newer shop, but Omnisend was one of the first apps that I added to my store and it has been incredible. The selection of automation they have is incredible, but nowhere near as good as their support team. They are so fast to respond, always available and have been extremely helpful with every question I have had. There hasn't been a single question left unanswered. Huge thanks to everyone on their support team that has helped me, Sanya, Dilara, Diego and Deniz! All amazing and went above and beyond. Grateful to have this tool to assist my business.
If you want to donate $60 to them and not get anything in return, and I'm not the first one - (thinking about a class action lawsuit), install the software... and then talk to Robert who won't help you at all, he'll just send you pages unrelated to your requests.
Hello there,
We apologize for the frustration you've experienced. Your feedback is important to us, and we take your concerns seriously. We're dedicated to resolving this issue promptly and ensuring your satisfaction. Our senior support representative has reached out to you; please respond to them in the conversation.
Thank you for your patience and understanding as we strive to enhance our support services.
Best app for email and SMS marketing, almost bug free and reasonable pricing. Also very easy to use. I switched from the other app which has a lot of bugs and I'm so glad that I switched. The customer service especially Dilara is very helpful and easy to communicate with.
Beran fixed my problem quickly
Happy to use Omnisend for over 2 years now. Support is always very happy and friendly. Karine was really helpful.
Omnisend is smoothly incorporated into my business. Great customer service and great product. I highly recommend it.