Recensioner (5 955)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
17 mars 2024

I have been using Omnisend for a few months only and I really enjoyed creating email campaigns on it. I needed some help today about "Sender Domains" and sent them an email. Beran immediately answered me with clear instructions, while being very patient and polite. I followed all the steps he guided me through until the problem was solved. I am pleasantly surprised with the great customer service and how smoothly the issue was fixed. Thank you!

Doriane Greens
Frankrike
5 månader användning av appen
4 februari 2024

Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.

Wild Coast Brew
USA
Nästan 2 år användning av appen
27 mars 2024

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.

Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.

This company truly wants to be great, and it shows. Highly recommend!

The Wellness Company
USA
10 månader användning av appen
8 januari 2024

Karine was awesome! She got straight to the solution I needed. Most of the time support agents try to have some small talk but I just want to get to my solution!

The Hemp Mine
USA
Ungefär 4 år användning av appen
8 april 2024

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Asayu Japan
Japan
Mer än 2 år användning av appen
Omnisend svarade 11 april 2024

Hi there,

We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.

We appreciate your business and look forward to serving you again in the future!

30 januari 2024

It's a really easy app to use, I can build beautiful emails easily and I have a template I copy each month so it is seamless. When I needed to ask for some help with a few domain queries, Maria was amazing and I wish I'd asked earlier! She had me sorted in 5 minutes flat. Great service and wonderful app.

PaintPott
Storbritannien
Mer än 2 år användning av appen
5 mars 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
Frankrike
Mer än 2 år användning av appen
30 mars 2024

Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!

BY BRIAN
USA
7 månader användning av appen
Omnisend svarade 1 april 2024

Hello there!

Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

17 mars 2024

Great App!

This has really helped boosting my marketing campaigns.
Beran from support was very friendly and professional.

Berryconcept Shop
Nederländerna
Nästan 2 år användning av appen
24 april 2024

I had a great time with the online agent Karine. I appreciated his patience and his spontaneity in the face of the various problems I encountered.
Thank you for helping me then sharing your knowledge, see you soon.

Kimaxdeal
USA
4 månader användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our online agent. We're glad to know that Karine's patience and spontaneity were helpful in resolving the issues you encountered. Your satisfaction is our priority, and we look forward to assisting you again in the future.

If you have any more questions or need assistance, don't hesitate to reach out. We're here for you!