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Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.
i love Augustin, he is SUCH a pleasure and hardworker. Everytime I have a question, he always resolves my problem swiftly and directs me to the right path. I am not very technical but he always manages to explain things in simple language that I can understand and implement.
The platform is great, ive been using it for years. It does the job if you dont have technical background and want to keep things efficient and simple.
Hello there,
Thank you for your positive feedback! We greatly value your satisfaction with our platform and the assistance provided by Augustin. We strive to maintain a high standard of service, and it's rewarding to know that our efforts are appreciated.
Your continued support is invaluable to us.
Fantastic app! What's as important is the support and you get the top quality support here. Johnny from Omnisend was of great help and a pleasure to work with. Thank you again!
Hello there,
Thank you for your review! We're thrilled to hear that you find the app fantastic and are equally impressed with the quality of support you've received. It's great to know that Johnny was able to provide you with helpful assistance and made your experience a pleasant one. We appreciate your gratitude and are here to continue offering top-quality support whenever you need it. Thank you for choosing Omnisend!
Amazing customer service, they're there to help you every step of the way. So grateful!
Hello there,
Thank you for your feedback! We're thrilled to hear that you're pleased with our customer service and that our team has been helpful every step of the way. We're here to support you, and if you need any further assistance, please don't hesitate to reach out.
We appreciate your gratitude and are here to continue providing excellent service!
The customer support is excellent! I had multiple questions on various topics including billing and automatcation, and Agustin was able to quickly answer each one. He even followed up a day later to see if anything else was needed. I sincerely appreciate their continued efforts and responsiveness.
Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)
HIGHLY Recommended! I love that you can automate all the SMS and Email through one app. The one thing that has sold me on this app and made it worth it is the customer service. They are always quick, efficient and so helpful. I don't always understand what I am doing and they are always so patient.
Maria was incredibly helpful with my DNS issue. She resolved everything quickly and efficiently. I couldn't have asked for better support!
Hello there,
Thank you for your feedback! We're delighted to hear that Maria was able to resolve your DNS issue quickly and efficiently.
We're always here to provide the best support possible, and we're glad you had a positive experience.
PERFECT
Short, sweet, and absolutely perfect, just like your review! 😄 Thanks for the love! If you ever need anything, we’re here to keep things running perfectly for you.
I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.