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Best support team!
I love how easy it is to get in touch with someone (via instant messages) when you have questions or problems. They usually respond in no more that 10 minutes and they stay with you until the issues are resolved. I do wish there were some more features like emailing us reports and customizing the email backgrounds. I also would like a feature that allows customers to ask to be removed from certain marketing lists without removing them from all subscriptions but for the price, it offers quite a lot!
I really liked Klavio but could not justify the rising costs for our small business as our email list grew. Omnisend is awesome because it gives me the same features as Klaviyo at a fraction of the cost. Really, it's a no brainer.
Very good, although in the email template creator it would be nice to have more options for using brand colours for all texts rather than just some.
Very frustrated with customer support since day 0, and I'm now working with you for 3 months. But always when having a Bug your support blame that I'm wrong and make me fell like a newbie, then I lost days trying to follow their hundred instructions that always end by discovering that indeed were a Bug.
Look you need to segment tech-savvy from non savvy clients. Otherwise you gonna piss your clients every day. I'm deep frustrated for the third time in 3 months.
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very easy to use and looks amazing... if you were used to mail chimp you will feel home :) best app so far
So far we're really impressed with the ease and coolness of this app. From the automation set up to the variety of templates. We've long been mailchimpers and this is far better. Less clunky, really sleek and smooth to use. So easy anybody can do it... but do it really really well like they totally know what they're doing. Really we're all just winging it. But this app makes you look like you're in total control and are a total marketing marketeer. Big love to omnisend. The Luxe Co team
I chose this app based on the remarkable reviews and additionally the easy to use tutorials provided, and couldn't be happier! As a new business owner the templates simplify creating emails which is such a time saver, and the overall experience using the app is seamless. When needed the support team is ALWAYS available, and always helps to follows up to ensure I've found the resources or solve I need - this level of support is super rare these days. Love Omnisend!
We sent out our first email campaign with Omnisend. Overall it was a very easy-to-use system. It didn't take long to enter information or images into the template. They have a decent amount of free templates to choose from' nothing special, but functional. We would definitely recommend if you're just looking for a simple, easy-to-use email campaign system that you might use now and then.
Great Customer Support, i've had a chat with Maria and i knew everything i wanted in Two Seconds
Love love LOVE!!! Best email marketing app I’ve used to date!!! It’s easy to use, I love the templates, and I get sales from it!!!