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Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!
Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !
Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.
I have been using Omnisend for a few months only and I really enjoyed creating email campaigns on it. I needed some help today about "Sender Domains" and sent them an email. Beran immediately answered me with clear instructions, while being very patient and polite. I followed all the steps he guided me through until the problem was solved. I am pleasantly surprised with the great customer service and how smoothly the issue was fixed. Thank you!
Omnisend is a great and very useful app.
I am also here to say that I had two issues so far, and thanks to the amazing support it was resolved only within a few hours. Murat Beran has been extremely helpful, responding to me very quick, resolving my issues and questions immediately.
Thank you for the great service! I am looking forward to making more sales through omnisend.
I struggled with my untech-savviness for pretty basic issues, but the team has been so helpful ! I partcularly want to highlight Matija's patience and preciseness. You are the MVP here and really, all is back to normal thanks to you! Keep up the amazing work :) and thanks again!
So far I have loved Omnisend. It's one of the most user-friendly and intuitive apps. They have great templates to use for email campaigns. I love that you can visually see the email flow with your customers and which email they will receive after what times. Omnisend is one of my favorite apps that we use for our shop.
My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.
Hello there,
Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!
I looked at several email marketing apps and decided that Omnisend had the most features for the price was the most user friendly of the ones I looked at in my opinion. That was really important to me as is what kind of support the company offers. I recently needed some help with an issue I was having and Karine in support was both courteous and knowledgeable as well as patient. My computereze isn't that great but she managed to figure out what I was trying to explain to her and helped me fix it in no time. I would definitely recommend the Omnisend app.
Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D