Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
13 mars 2024

Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.

3DCoiffure
Hongkong SAR
Mer än 4 år användning av appen
25 mars 2024

Thnaks for Baarath, The response is very fast and all problems are solved perfectly.

Autelpilot
Kina
Mer än 2 år användning av appen
16 maj 2024

Omnisend is truly great. It is great for beginners and they have an amazing team of customer service experts. Karine helped me today with my segments issue and she was really helpful!

LilyAlvee
USA
10 månader användning av appen
17 april 2024

I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.

FNTCASE OFFICIAL
USA
Ungefär ett år användning av appen
Omnisend svarade 22 april 2024

Hello there,

Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features.
If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!

Redigerat 25 april 2024

The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!

piamontemadrid
Spanien
Nästan 3 år användning av appen
26 april 2024

Beran is a great help! I had some issues with the email marketing campaign and its automation. But Beran was able not only to identify issues but also to record his screen and provide me with solutions in seconds. Well done, Beran! :)

ICONIC SILKS
Australien
11 månader användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for your wonderful feedback! We're delighted to hear that our agent provided you with great assistance in resolving issues with your email marketing campaign and automation. It's fantastic to know that Beran not only identified the issues but also provided quick solutions, including recording his screen to assist you effectively. We'll be sure to pass along your commendation to him.

If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

9 april 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
USA
Ungefär ett år användning av appen
Omnisend svarade 11 april 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

17 april 2024

Everything is well sorted, clear and easy to use. Especially thanks to Baarath help to solve the domain problem:) Very patient and friendly, I would def recommend this app

FAVALAVA
Taiwan
12 månader användning av appen
Omnisend svarade 22 april 2024

Hello there,

Thank you for your feedback! We're glad to hear that you found everything clear and easy to use. We value the assistance of our team members, and it's great to know that Baarath was able to help you effectively. Your recommendation means a lot to us!

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you!

19 mars 2024

Quick support

bzyoo
Taiwan
Ungefär 2 år användning av appen
29 april 2024

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Wild Coast Kayaks
Sydafrika
8 månader användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!