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First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.
Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.
This company truly wants to be great, and it shows. Highly recommend!
Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!
Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.
App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.
Hello there,
Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed.
We appreciate your kind words!
Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall
This app works very well. You can closely contact with your customers to form remarketing. It helps very much in the turnover of the website. At the same time, thank you very much for sanya's patience to explain, solve a lot of operational problems.
Great customer support - fast response.
Hello there,
Thank you for your review! We're thrilled to hear that you experienced great customer support with fast responses.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
I like the platform and have been using it for a year with all our clients. What I really appreciate is the support. I just needed help once and Beran responded immediately and guided me step by step. I solved the problem in minutes.
Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!
Here just to write a review on Dilara, she is always so quick and responsive to my enquiries. Her help is always informative and always answers all my questions.
Hello there,
Thank you for your review! We're pleased to hear that our support team, especially Dilara, has been quick and responsive in addressing your inquiries. Providing informative assistance and ensuring all your questions are answered is our priority.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!