Recensioner (5 728)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
28 december 2023

Omnisend is the better one out there. Support are amazing too, Karine was so helpful in ensuring I had everything set up correct

Kaizen Bloc
Storbritannien
20 dagar användning av appen
9 januari 2024

Best app for email and SMS marketing, almost bug free and reasonable pricing. Also very easy to use. I switched from the other app which has a lot of bugs and I'm so glad that I switched. The customer service especially Dilara is very helpful and easy to communicate with.

Honey Purple
USA
3 dagar användning av appen
27 november 2023

Have been using Omnisend for the past 2 years.
The tool delivers on the promise; and has been great for us so far.
Customer support is fast and correct (Melanie in our case) , a pleasure to work with.
Can highly recommend.

Remescar Nederland
Belgien
Nästan 2 år användning av appen
20 november 2023

Changed the plan and increased my tier fee automaticly but without any notification! I have paid more and they refuse to give me the refund!

Erommy
USA
Nästan 3 år användning av appen
Omnisend svarade 29 november 2023

Hello there!

Thanks for taking the time to leave a review!

We understand that changes in pricing can be unexpected, therefore we made an effort to notify our customers in advance so that they could make informed decisions regarding their subscriptions. As we can see, you were in touch with our Support team where they clarified the situation and offered their assistance. Our support representative has already reached out to you with more details on this matter.

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Thank you for making a difference!

23 november 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

T.P. Services
USA
Ungefär 2 år användning av appen
2 januari 2024

Very convenient service. Operational support. Beran answered all my questions and I was able to quickly configure all application services

Usagi Shop
Japan
7 dagar användning av appen
9 januari 2024

I have just started up with email marketing. Happy with the quick and fast service offered by Beran. Beran guided me with a personalized video targeting the specific issue I was dealing with. He was happy to guide me step by step. He was kind enough to test emails to check if they were working swiftly and precisely. Happy that my issue is resolved. So, far I am loving the app and the awesome service Omnisend offers. Thank you for helping me with email marketing and growing my store. Highly recommend!

ExplorerThreads
Indien
3 dagar användning av appen
21 december 2023

I've been using Omnisend for a while, it is very easy to setup, use, create automations and emails. Plus, customer support is another story, they are extraordinary, very kind, ready to help and they keep following up with you until you get satisfied! I would like to specially thank Didem for being very helpful by sending personalized videos to explain how to get things done, also I would like to thank Luiz, Olesia & Beran for being so helpful. Keep up the good work guys!

MMAS Elegance
Förenade Arabemiraten
Ungefär en månad användning av appen
11 januari 2024

Very simple, effective and reliable. I am very satisfied.

lumosworld.store
Tjeckien
2 dagar användning av appen
7 december 2023

Omnisend has been an important app addition to our business regarding workflow and popups. I hae had first class support when having issues navigating my way around the process, im not the best on a computer but Sila has been very patient and supportive. keep up the great work. Mike

Atlantic Equine UK
Storbritannien
6 månader användning av appen