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Dilara Was extremely helpful and guided me through what i needed to do, step by step!
Omnisend is truly great. It is great for beginners and they have an amazing team of customer service experts. Karine helped me today with my segments issue and she was really helpful!
Hello there,
Thank you for your review! We're delighted to hear that you find Omnisend great for beginners and appreciate our customer service team. We're glad Karine was able to help you with your segments issue.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Dilara was extremely helpful. Great email marketing app. and very helpful support team.
Hello there,
Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Beran was super helpful and professional. He helped me with an issue I had with our subscribers.
Hello there,
Thank you for your positive feedback! We're delighted to hear that Beran provided you with super helpful and professional assistance. Resolving issues with subscribers is crucial, and we're glad our agent could help address your concerns.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
It's quite functional for beginners. Their customer support works well, but I would appreciate a built-in survey feature within the emails and more advanced design options.
Hello there,
Thank you for your feedback! We're glad to hear that you find Omnisend functional for beginners and that our customer support works well. We appreciate your suggestions for a built-in survey feature within emails and more advanced design options. Your input helps us improve.
If you have any more questions or need assistance, please feel free to reach out. We're here to help!
Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.
Hello there,
Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance.
Your satisfaction is our top priority, and we're here to help whenever you need us.
I think Omnisend is the smothest platform to deal with in the sms and email world, and their 24/7 chat team is very helpful as well. My assistant was Karine, she helped me resolve my problem when I thought there was no way.
Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!
Hello there,
Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.
Thank you for your great feedback! We're glad you're enjoying our App and found our agent's help valuable. Making things easy for our customers is our goal, and we're happy our team could make a difference for you. We appreciate your business and look forward to helping you again soon!
Omnisend has been a great app and the customer service from Agustin was fantastic in helping me get the requirements done for the February 2024 email marketing update. I've setup Shopify sites for other businesses in the past and always suggest they use Omnisend. I highly recommend!