Recensioner (5 740)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
31 oktober 2023

Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.

Pòcaduine
Storbritannien
6 månader användning av appen
21 december 2023

We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)

Cloche.com
Turkiet
26 dagar användning av appen
18 december 2023

I love Omnisend for email. Easy to use and great customer - they are knowledgeable and answer quickly.

Creative Designs of the OBX
USA
Mer än ett år användning av appen
Redigerat 24 december 2023

Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding.
Great service, thank you!

UPDATE: I have been speaking with Luiz today and the support is absolutely amazing, the best I've had from any software vendor that I can remember, and I work in IT so have experience of many. Thank you Luiz, you're the best!

UPDATE: I spoke with Didem about a question I had about billing and usage, and she was very friendly and helpful, thank you!!

MrInappropriate
Storbritannien
10 månader användning av appen
3 februari 2024

The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.

Real Estate Instinct®
USA
15 dagar användning av appen
16 januari 2024

Matija is the best Customerservice!! Best App Thank You Guys!

SOOTHESTEP®
Förenade Arabemiraten
Ungefär en månad användning av appen
29 januari 2024

Dilara was super helpful in resolving my issues quickly. Very pleased with Omnisend!

Miao Atelier
Singapore
3 dagar användning av appen
31 januari 2024

Beran was super helpful with my tech roadblocks. Things are up and running now thanks to him and timing was great as well 5/5

LuxeGents
USA
Ungefär 10 timmar användning av appen
11 oktober 2023

Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.

Luzerne Singapore
Singapore
Mer än 3 år användning av appen
20 juli 2023

Since using Omnisend for marketing my new online store i have found the app to be absolutely brilliant! It is very easy to use (although I am still learning) and very easy to navigate the different automations available to make the day to day running of my business less stressful! Their customer service is excellent! I had a domain sender issue that Karina & Olesia took care off speedily via their online chat service! THANK YOU KARINA & OLESIA - Your assistance was greatly appreciated! This app comes highly recommended for ease of use / functionality / customer service and being a great tool to upscale your business.

Luv Alwayz
Storbritannien
2 månader användning av appen
Omnisend svarade 21 juli 2023

Thank you for the glowing review! We're thrilled that Omnisend has been awesome for marketing your online store. Our team, especially Karine & Olesia, is here to provide excellent customer service. We appreciate your recommendation and look forward to continuing to support your business's growth. If you need any more assistance, just reach out. Thanks again!