Recensioner (6 026)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
17 november 2024

I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support!

hey, u ok?
Kanada
9 dagar användning av appen
Omnisend svarade 19 november 2024

Wow, thank you for the glowing review! 🌟 Sanya’s professional and efficient service really shines, doesn’t it? We’re so glad we could help you get everything sorted. Feel free to reach out anytime for more great service!

27 december 2024

I have known about this email management platform for a long time and have been using it for a long time. The page is very friendly to novices, the various instructions are very comprehensive, and the customer service is very patient. They helped me solve an A/B form testing problem. Thank you!

PAWOOHOO
USA
25 dagar användning av appen
Omnisend svarade 30 december 2024

Tried and true! Your loyalty means the world to us! 🌟 We’re so glad our novice-friendly design and dedicated support team could come through for you on that A/B test. Let’s keep making great things happen!

16 december 2024

Great app and helpful support. Salma helped me a lot.

Ékszer Akció
Ungern
Mer än 2 år användning av appen
Omnisend svarade 18 december 2024

Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!

22 oktober 2024

Kayque was very helpful and guided me thru changing my email. It was a complicated processs I didn't understand and his guidance was most appreciated.

Olde Tyme Marketplace
USA
Nästan 5 år användning av appen
Omnisend svarade 24 oktober 2024

Thank you for your kind words! We’re glad Kayque could help you navigate the email change, sometimes it feels like a maze! If you ever need more assistance, we’re just a message away! 😊

27 september 2024

ABSOLUTELY, POSITIVELY, THE BEST EMAIL/SMS PLATFORM OUT THERE! KLAVIYO CAN SUCC IT!

The pricing at Omnisend is amazing, their 24-hr live support is stellar, and the deep, deep integration with Shopify is amazing. So happy to have found Omnisend. Klaviyo was literally burning our money and kept raising their prices, and provided worse and worse service.

I am so happy we made the switch. You will too!

CaliGreenGold
USA
Mer än ett år användning av appen
Omnisend svarade 30 september 2024

Did you just become our favorite person? Yes. Yes, you did! 😄 We’re so thrilled you’re loving Omnisend and that the switch has been such a positive experience for you. Thanks for the amazing review, and if you ever need anything, our 24/7 support is always here for you!

2 september 2024

Amazing app! Everything just works perfectly, you get access to all features on the Free Plan (<500 emails sent/month), not like many apps there that are technically free but you need to upgrade to be able to do the simplest thing. Customer support is amazing, they reply within 5-10min and their support is 5/5.

Will definitely upgrade to the Paid plan once I reach the Free Plan limits.

I highly recommend this app for all email marketing things

Design Warlord
Marocko
Nästan 3 år användning av appen
Omnisend svarade 9 september 2024

Hello there,

Thank you for your enthusiastic review! We're thrilled to hear that you're enjoying the Omnisend app and finding the Free Plan robust and functional. It's great to know that our customer support has been quick and helpful, meeting your expectations with a 5/5 rating. We appreciate your plans to upgrade once you reach the plan limits and are excited to continue supporting your email marketing journey.

Thank you for your recommendation, and if you have any questions as you continue to use Omnisend, please don't hesitate to reach out. We're here to help!

2 november 2024

Moved to this from shopify email. Its amazing platform with its own features and mess. However, its customer support is amazing man! They're always ready to help you out. Recently, I had an issue with the domain related things and this agent Maria helped me out in a few minutes. She was outstanding, smart, and knowledgeable. I'm looking forward to this platform.

Cloud Mattress Co
USA
14 dagar användning av appen
Omnisend svarade 4 november 2024

Welcome to the Omnisend where support is always ready to save the day! Maria will be thrilled to hear your praise, she’s definitely our DNS expert! Thanks for the awesome review, and we’re looking forward to many more successful campaigns with you!

11 december 2024

Well organized guys and very helpful team from start to finish.

AvyyTech
Storbritannien
6 månader användning av appen
Omnisend svarade 13 december 2024

Thanks for the great feedback! 🌟 A well-organized and helpful team is what we strive for—so happy we hit the mark for you!

16 oktober 2024

Dilara,
helped me with linking my omnisend to shopify. This was smooth process. Dilara at omnisend offered great service. The response time was quick and she walked me through the process to get my email/sms setup. The customer service was great

urbane
Kanada
2 månader användning av appen
Omnisend svarade 18 oktober 2024

Thanks a ton for the great feedback! 😊 We’re thrilled to hear that Dilara made the Shopify setup smooth, she’s our secret weapon when it comes to connecting the dots! ⚡ If you need anything else, we’re always just a quick message away. Happy emailing and SMS-in, let’s keep those campaigns flying high!

29 november 2024

The Omnisend Team is amazing, always here to help 24/7. They helped us whenever we needed and provided the best answers. Thank you Team, truly PROs!

Shift Aroma
Rumänien
Ungefär 2 månader användning av appen
Omnisend svarade 2 december 2024

Thank you for the fantastic review! Not going to lie, we think we’re PROs too! 😎 We’re so glad to hear our team could help whenever you needed us. We’ll keep being here for you 24/7, ready to tackle anything!