Omnisend Email Marketing & SMS

Customer service is really good at responding in a timely manner so kudos for that. In saying that, the 2 areas that really need improvement are the Landing Page as there are no real customization options to make it look and feel like a part of your store and the features are very limited.

But the biggie is that the new customers that purchase from the store are not automatically uploaded as one would expect, to the respective categories such as 'Subscriber' or 'Purchased'. They have to be manually added to the categories, which is very time consuming especially when a large number of orders come in. Upon contacting customer service about this issue, the reply was: "We would recommend deleting all 3 contacts from Omnisend -> go back to Shopify and place a test order for all 3 contacts. This should help to push order data to Omnisend. If this does not help - we'll need to re-sync from our side. Please attach a screenshot where we can see all customers / orders count and order details in such case. " Why would we take the time to place test orders in hopes it would synch or why would we need to send our customers confidential order information?! Omnisend I hope you fix this as this is fundamental to the service you should provide. At the very least it should be. Otherwise the app is nice to use.

Using the free trail and so far easy to use. Great features that link with your shopify store. Would be great if there were more templates to choose from.

very easy to set up and manage.

Works well so far! The integration with Shopify is easy and I like how you can use pop up forms only on specific web pages.

I LOVE how you can send a preview email first to work out any kinks!! I couldn't find out how to attach an image but I will hunt for that more next time.

thank you help me , nice App .

I love it because is so easy to use..Highly recommend - www.smyrnan.com

Just set up Omnisend and we are so happy! Josh helped us get everything set up and was amazing. Very please with how easy it is to send out customized campaigns. :)

Very cool! This what I've been looking for, I've downloaded and deleted so many apps looking for something like this. Love the templates, love the options. LOVE how you can limit to specific countries, since we only ship to the USA this is important. So far so good! Thank you :)

I am using this app to start email marketing and it is incredible! So many different emails and forms to choose from and the automation emails are so helpful.