Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
27 mars 2024

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.

Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.

This company truly wants to be great, and it shows. Highly recommend!

The Wellness Company
USA
10 månader användning av appen
22 februari 2024

Fantastic real help assistance by Kayque! I thought there was no way to solve the DNS records issue i was having, as i had entered all the dns records, however he found one error and my emails were back up and running within 10 minutes

Kultcha Collective
Australien
Nästan 5 år användning av appen
22 februari 2024

We're really happy with Omnisend's email marketing app for Shopify. It's made a big difference for us. Special thanks to Danielle Heck for her caring and super-professional one-on-one guidance. Her support has been spot on, helping us navigate through everything. We're really pleased with the outcomes and learning how to use the app has genuinely helped us get better at reengaging inactive customers. Cheers to Omnisend for boosting our email marketing efforts!

for the Ageless
Storbritannien
Nästan 5 år användning av appen
20 mars 2024

Beran was super helpful with the problem I had and the automations part is awesome!

MAB Lash
USA
11 månader användning av appen
30 mars 2024

Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!

BY BRIAN
USA
7 månader användning av appen
Omnisend svarade 1 april 2024

Hello there!

Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

18 mars 2024

I'm so grateful for Beran helping me with my domain authentication issues. Thanks to him, I solved the domain issues I couldn't solve by myself over the last three weeks, within minutes!

annahase
Japan
10 månader användning av appen
26 februari 2024

Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.

I appreciate you Maria

London Charles Boutique
USA
Nästan 3 år användning av appen
15 april 2024

Thank you for your help today Luiz on helping with my landing page! Really appreciate it!

Neicey's Jewels
Storbritannien
3 månader användning av appen
Omnisend svarade 18 april 2024

Hi there,

Thank you for your feedback! We're delighted to hear that Luiz was able to assist you with your landing page. Providing excellent support is always our priority. If you have any more questions or need further assistance, don't hesitate to reach out.

We're here to help!

14 april 2024

I love this app! Pretty simple to use and with GREAT customer care!!!!

AstekahCoaching
USA
3 månader användning av appen
Omnisend svarade 18 april 2024

Hi there,

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.

We appreciate your support!

2 april 2024

I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.

HYGEAR
USA
4 månader användning av appen
Omnisend svarade 4 april 2024

Thank you for your great feedback! We're glad you're enjoying our App and found our agent's help valuable. Making things easy for our customers is our goal, and we're happy our team could make a difference for you. We appreciate your business and look forward to helping you again soon!