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I had an issue with the billing : i have added some subscribers (4500) to test the tool for a campaign and then i didn't deleted it. I was charged 60 usd / month for 3 months before realizing i didn't used the service i was paying for. The customer service helped me delete the old subscribers (that i no longer needed) and refunded me for the 3 months overpaid. The app is good for marketing automation.
It was original 2000 emails every day and around 15000 emails per month for free plan I subscribed and now changed to 500 emails per month. Really not appreciated.
Hi there! Thank you for your review!
Indeed, our Free plan has been updated recently. Omnisend clients may now use all email marketing capabilities for free, including email automations, forms, push notifications, pop-ups, wheel of fortune forms, and more. Monthly, you can now send up to 500 emails and 60 international SMS to 250 contacts. This change ensures that Free clients get the most out of Omnisend without having to pay extra for SMS or emails.
Like it so far, just wish the lowest paid plan was a little cheaper. Trying to keep overhead costs as low as possible. It's a lot easier to use than mail chimp.
I would definitely recommend this application. It's very simple to use. The themes are professional looking and there are several different options. I haven't upgraded to the paid version yet but the free version is all I need at the moment. I am very satisfied with the outcome.
Absolutely fantastic support with this app. definitely a credit to my store. Needed some help getting things set up right and the support team were so easy to communicate with and very knowledgeable.
Omnisend makes customizing communications very simple while providing some serious services! The automation feature highlights "workflows" that we didn't even know we needed--and that are much appreciated. The ability to integrate product information so elegantly and easily into communications makes this app a Stand Out. Would definitely recommend to anyone who focuses on customer communication but is not a techie.
So far so good. Had a little trouble installing initially (was using Chrome and I think that had something to do with it - once I tried it in Firefox it worked perfectly!).
I'm new to designing for Email Marketing so we'll see how this goes... It seems like it will be fairly simply to figure out as far as where images and text go. And I love that there are a number of Templates to choose from!
Will definitely recommend it to a friend! Thanks!!
Omnisend is Brilliant! Better than MailChimp, with the sweetest Customer Service Team!! Great experience!
Profesional tool. In matter of 30 mins you can build a whole email-marketing sisem. UI very easy to understand, its like lego, similar to that "scratch"
I have received quick and excellent help from the support staff every time that I have had questions. Today Joy helped me in an terrific way and saved a lot of time for me. Thanks!