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Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.
The customer support team with Omnisend does a really great job of assisting and troubleshooting through chat. I was recently experiencing some trouble with implementing a scratch card and adding a link for the customer preference center, and Daryna was able to send me video links and screenshots to effectively navigate me to success.
Hello and thank you for your feedback!
We take great pride in offering good customer service, and we're thrilled to hear you've experienced it!
If you have any additional questions in the future, you know where to find us ;)
Have a fantastic day!
Easy to use once you get the hang of things. Love the idea of linking to Google and Facebook. Mass Marketing made easy !
I sent a message and Luiz was amazing. Answered all my questions within minutes! Great job and great customer service.
Lisa
Karine was awesome! She got straight to the solution I needed. Most of the time support agents try to have some small talk but I just want to get to my solution!
Maria did a great job in supporting questions related to my campaign. I have had many positive experiences with Chat support.
Very happy with Omnisend as our Email Marketing Hub (and soon to expand to SMS): excellent functionality, constantly in development, responsive and excellent tech support.
I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.
Not only is it extremely easy to use there is always someone there to guide you I don't use it enough but when I do I get results.
I love this app! Makes my marketing emails so easy. I recently had an issue with the app and chatted with customer service. Luiz helped me in less then 5 min. He was super friendly, knowledgeable and got my issue resolved in no time! Highly recommend!!