Recensioner (5 736)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
25 april 2024

Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.

Be and beauty
Förenade Arabemiraten
8 månader användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively.

If you have any more questions or need further assistance, feel free to reach out. We're here to help!

29 mars 2024

This is awesome app
When I asked question, Baarath told me how to set up. He was so kind and helpful.
Thank you !!!

gemish - ジェミッシュ
Japan
3 månader användning av appen
Omnisend svarade 1 april 2024

Hi there!

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!

5 mars 2024

I like the platform and have been using it for a year with all our clients. What I really appreciate is the support. I just needed help once and Beran responded immediately and guided me step by step. I solved the problem in minutes.

The Thermia Suites
Grekland
9 månader användning av appen
19 april 2024

Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries.

I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms.

I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups).

Also their app settings provided me with the flexibility I needed with my popups and it works great.

To conclude, good app for a reasonable rate.

Thanks for your support Omnisend team and I wish that in future you will continue with this good work.

Incense Sticks
USA
3 dagar användning av appen
Omnisend svarade 22 april 2024

Hello there,

Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service.

If you have any questions or need further assistance, feel free to reach out. We're here to help!

7 juni 2024

Nice APP, nice service!

BigBlue Official Store
Japan
Nästan 3 år användning av appen
Omnisend svarade 10 juni 2024

Hello there,

Thank you for your review! We're glad to hear that you're enjoying the app and our service.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

26 februari 2024

Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.

I appreciate you Maria

London Charles Boutique
USA
Nästan 3 år användning av appen
31 januari 2024

Luiz helped us troubleshoot our domain authentication issues, literally on and off all day, through chat-- even though he had multiple other clients to help. He made sure we were up and running by the end of the business day. I cannot thank you enough, Luiz. We appreciate you and your expertise!

Alchemy
USA
Ungefär 4 år användning av appen
22 maj 2024

This app is great and the service is wonderful. Sila was fantastic at helping me with split workflows.

List of Goods
Storbritannien
Mer än ett år användning av appen
Omnisend svarade 27 maj 2024

Hello there,

Thank you for your review! We're glad to hear that you find the app great and the service wonderful. It's fantastic to know that Sila was able to help you with split workflows.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

16 februari 2024

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
Storbritannien
4 månader användning av appen
14 april 2024

I love this app! Pretty simple to use and with GREAT customer care!!!!

AstekahCoaching
USA
3 månader användning av appen
Omnisend svarade 18 april 2024

Hi there,

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.

We appreciate your support!