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I'm so grateful for Beran helping me with my domain authentication issues. Thanks to him, I solved the domain issues I couldn't solve by myself over the last three weeks, within minutes!
Karine helped us troubleshoot our first campaign, even provided step to step instruction on how to fix discount block, very quick response. Augstin helped in another shift for email campaign testing and finalizing. Very helpful team, both are fast and helped us in details to solve the issues. Thank you!
Dilara is awesome!! She's a huge help.
Hello there,
Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran
Worked with Agustin who helped answer my questions even providing screen shots to help me know how to navigate my question. Very good customer service. I hope their email performance is just as good since I haven't started sending emails yet, but I am pretty optimistic!
Great app, the integration is smooth, the mail setup is easy, and the support (thank you Dilara!) always helps. Recommend.
This app has been so great for email marketing - for someone who is not the most tech savvy, the setup is seamless and makes creating campaigns and automations a breeze. I recently had a difficult time transitioning to a custom domain, but customer service was quick and ready to help. Beran was wonderful with helping step by step to fix this issue and was so kind and patient. I’m so glad to have omnisend for my business.
I have used this email service for over 4 years and it is SO user friendly. The customer service is also TOP NOTCH. I'm not very computer literate, so when something needs to be programmed, I need to be walked through like a baby. Recently, Didem was INSANELY patient as they walked me step by step with updating my domain. They were AMAZING!!
As always, Luiz, the savior! This guy help me always that I need. I like being helped by him, because he solves problems quickly and is always very helpful. Sucesso, bro.
Hello there,
Thank you for your feedback! We're thrilled to hear that Luiz has consistently been a reliable source of assistance for you. We're glad to know that he solves problems quickly and is always helpful.
If you need further assistance in the future, don't hesitate to reach out. We're here to help!
Baarath was more than helpful when I was having problems sending an individual email. The service was prompt and efficient. I have no hesitation in using the support service again. Thanks for all your assistance it was very much appreciated.