Omnisend Email Marketing & SMS

I required some assistance with form designs on Omnisend and I was connected with Daryna from Omnisend. She was a major help, acted as a bridge between me and the tech team and kept me in the loop, provided me with timely solutions and went out of her way to make sure I got the results I had visualized. Thank you Daryna and Team.

Most affordable out there, especially for smaller shops. Their customer service is amazing. Luiz and others helped me with with a problem I had and Luiz didn't stop working with me until we got it resolved.

I waited until the charged me for this month to write this review. This app is easy to use and does what it says. My only complaint was that when it used to be Soundest I was being charged $75 for my plan, and when it changed to Omnisend the pricing went up and I guess goes up as your list of subscribers does. So now it is around $100 a month. Which would not be a problem but it would have been better if I was notified before the pricing went up. Other than that I think this app is still cheaper than others. I have tried another newsletter app before but felt as though it did not have as many features as this app.

It's affordable to small businesses, nice templates, great workflows much better than Klaviyo all round easier to use and better customer service.

Good app. Very functional.

The only reason for a four star review is a past encounter with a customer service representative named Veronika. Veronika was rude despite my 2 years of loyalty with Omnisend. Veronika treated me, a loyal customer, like crap and randomly decided to raise my prices by 250%. I strongly recommend using Omnisend however do your best to avoid talking to Veronika. If she messages you, do not respond.

UPDATE: Veronika is no longer working at Omnisend and therefore I have no complaints against this company. Veronika was a truly odious character however Omnisend fixed this problem.

Really like the lay out of this app and it's so easy to use. Great email templates, pop ups and automations and so easy to custom them to suit . Customer support was really great too ( thank you Luiz ) and cleared up all my queries and mis-understandings.

I've only just signed up and installed but Omnisend seems very clean, efficient & intuitive. So far, good!

Very helpful, friendly, and quick customer service! I am pleased and I can only recommend it! Great experience!

I'm still testing a lot of this app out but so far they've been really quick and helpful! I'm excited for all of the features

awesome customer service awesome customer service awesome customer service awesome customer service