Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
17 juni 2016

After trying a few email programs, I can honestly say we like this one the best!

Pit Bull Gear
USA
Nästan 6 år användning av appen
13 december 2021

Very useful and the integration to Shopify makes if ideal for a quick start. Also integrated with Zapier which makes it easy to work with other service providers too

SafeTrx
Irland
Mer än 4 år användning av appen
31 januari 2023

We encountered an issue with our account and received prompt and thorough help from Agustin & Salma. Thanks to their help, we were able to send out our email on time, and not miss a beat! Thank you!

FIRST ASCENT
USA
Ungefär 4 år användning av appen
10 maj 2023

Omnisend has one of the best and fastest customer support I have ever had. It works great and the UI/UX is simple and straightforward. You will love using and working with it. Not overloaded at all. However, in my opinion, the team/devs should have more of an eye on the multi-language capabilities that Shopify markets offer. Transactional emails and most of the automations, apart from the abundant product automation, can only use the store's default language. This messes up the whole customer experience for international customers. Should be fixed soon please!

Acqua Alpes
Österrike
Nästan 4 år användning av appen
22 december 2022

Excellent and responsive customer service. I find it a little complex to build segments and to make sure all our sign-ups are falling into the correct list, but Luiz and his colleagues are very responsive and helped me figure it out. We have been using the app for over a year now and any time there is a question, they are very quick to help. 4 stars because nothing is perfect and things can always be improved, but their customer service is 5 star.

Momzelle
Kanada
Mer än 3 år användning av appen
Redigerat 9 september 2019

We needed a replacement for Mailchimp. Omnisend is a very well design product. It has excellently integration with Shopify. Getting started is very easy as it has a clearly defined process to guide one through. The various pricing scheme also makes it risk free to try and to pay a reasonable cost as you grow. Our fist campaign can be up and running in minutes. Omnisend will be part of our setup with our Shopify store. The good thing is that we can continue use Omnisend even if one day we move out of Shopify – as Shopify is getting more costly and less cost-effective.

PomeFresh
Singapore
Mer än 4 år användning av appen
12 november 2019

So far so good. The app is pretty easy to use and I like the email layout that they already have. I also like I can see real time when future customers are on my sight and be selective to who you are planning emailing too.

No complaints.

EnoughSaid
USA
Mer än 4 år användning av appen
Redigerat 23 mars 2022

I always liked omnisend due to the easy interface, but their prices have gone up and the analytics are lacking compared to other platforms. However, their customer service is faaaar superior than their biggest competitors and it's very very hard to leave a service that is so willing to help you with the smallest issues.

Zèra Jewels
USA
Mer än 3 år användning av appen
7 juli 2022

Support team went above and beyond the call of duty. They were professional + extremely helpful!!!!!

ATHENA NEWTON
USA
Mer än 3 år användning av appen
25 augusti 2022

I like how the support team does their best to answer questions. Bassma & Baarath were a great help. Keep it up with the customer service!

HoonArts
USA
Mer än 3 år användning av appen