Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
26 mars 2024

Wonderful customer support.

Poppy Dots Design
Sydafrika
Mer än 7 år användning av appen
2 april 2024

Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.

Treasure City
USA
Mer än 4 år användning av appen
Omnisend svarade 4 april 2024

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our App and that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!

18 mars 2024

Maria was so helpful when it came to answering our questions about how to clean up our subscription lists to reduce our monthly bill.
Thank you!

Pure Co
USA
Nästan 6 år användning av appen
10 april 2024

i love Augustin, he is SUCH a pleasure and hardworker. Everytime I have a question, he always resolves my problem swiftly and directs me to the right path. I am not very technical but he always manages to explain things in simple language that I can understand and implement.

The platform is great, ive been using it for years. It does the job if you dont have technical background and want to keep things efficient and simple.

PHYTOSKIN
USA
Mer än 3 år användning av appen
Omnisend svarade 15 april 2024

Hello there,

Thank you for your positive feedback! We greatly value your satisfaction with our platform and the assistance provided by Augustin. We strive to maintain a high standard of service, and it's rewarding to know that our efforts are appreciated.

Your continued support is invaluable to us.

18 mars 2024

great quick service and resolution

Indoi
Storbritannien
Mer än 4 år användning av appen
13 mars 2024

Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.

3DCoiffure
Hongkong SAR
Mer än 4 år användning av appen
27 mars 2024

Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify.

Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!

Mill Bank Coffee Co.
Storbritannien
Ungefär 3 år användning av appen
10 april 2024

We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.

MexicoMiAmor
Tyskland
Mer än 2 år användning av appen
Omnisend svarade 15 april 2024

Hello there,

Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market.

We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you.

We appreciate your continued trust in Omnisend for your campaigns!

22 april 2024

I love using Omnisend, because they have great customer support! Luiz helped me very quickly today. Their user interface is really easy to use, so it makes sending emails enjoyable. I don't have to spend time learning a complicated website, because it's so clean and straight forward to begin with. I feel like Omnisend isn't as well known as other email marketing websites, but its quite the hidden gem and deserves more recognition.

Little Hiker Bird
USA
Ungefär 2 år användning av appen
Omnisend svarade 25 april 2024

Hello there,

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Omnisend and our dedicated customer support. We're committed to providing a user-friendly interface, and we're delighted that you find it easy to use. Your kind words motivate us to continue improving and striving to be the best in our field.

We appreciate your support and look forward to serving you even better in the future.

8 april 2024

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Asayu Japan
Japan
Mer än 2 år användning av appen
Omnisend svarade 11 april 2024

Hi there,

We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.

We appreciate your business and look forward to serving you again in the future!