Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
30 april 2024

Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.

Honey & Daisy
USA
Nästan 2 år användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance.

If you need further help, don't hesitate to reach out!

27 mars 2024

Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify.

Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!

Mill Bank Coffee Co.
Storbritannien
Ungefär 3 år användning av appen
8 april 2024

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Asayu Japan
Japan
Mer än 2 år användning av appen
Omnisend svarade 11 april 2024

Hi there,

We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.

We appreciate your business and look forward to serving you again in the future!

13 mars 2024

Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.

3DCoiffure
Hongkong SAR
Mer än 4 år användning av appen
29 april 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Japanese-Online-Store (JOS)
Japan
Mer än ett år användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

23 april 2024

Dilara was extremely helpful. Great email marketing app. and very helpful support team.

Venus Health Co.
Australien
Mer än ett år användning av appen
Omnisend svarade 25 april 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

25 mars 2024

Thnaks for Baarath, The response is very fast and all problems are solved perfectly.

Autelpilot
Kina
Mer än 2 år användning av appen
Redigerat 25 april 2024

The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!

piamontemadrid
Spanien
Nästan 3 år användning av appen
19 mars 2024

Quick support

bzyoo
Taiwan
Ungefär 2 år användning av appen
17 april 2024

I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.

FNTCASE OFFICIAL
USA
Ungefär ett år användning av appen
Omnisend svarade 22 april 2024

Hello there,

Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features.
If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!