Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
9 april 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
USA
Ungefär ett år användning av appen
Omnisend svarade 11 april 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

26 april 2024

Beran is a great help! I had some issues with the email marketing campaign and its automation. But Beran was able not only to identify issues but also to record his screen and provide me with solutions in seconds. Well done, Beran! :)

ICONIC SILKS
Australien
11 månader användning av appen
Omnisend svarade 2 maj 2024

Hello there,

Thank you for your wonderful feedback! We're delighted to hear that our agent provided you with great assistance in resolving issues with your email marketing campaign and automation. It's fantastic to know that Beran not only identified the issues but also provided quick solutions, including recording his screen to assist you effectively. We'll be sure to pass along your commendation to him.

If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

17 mars 2024

Great App!

This has really helped boosting my marketing campaigns.
Beran from support was very friendly and professional.

Berryconcept Shop
Nederländerna
Nästan 2 år användning av appen
17 april 2024

Everything is well sorted, clear and easy to use. Especially thanks to Baarath help to solve the domain problem:) Very patient and friendly, I would def recommend this app

FAVALAVA
Taiwan
12 månader användning av appen
Omnisend svarade 22 april 2024

Hello there,

Thank you for your feedback! We're glad to hear that you found everything clear and easy to use. We value the assistance of our team members, and it's great to know that Baarath was able to help you effectively. Your recommendation means a lot to us!

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you!

5 mars 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
Frankrike
Mer än 2 år användning av appen
22 februari 2024

Fantastic real help assistance by Kayque! I thought there was no way to solve the DNS records issue i was having, as i had entered all the dns records, however he found one error and my emails were back up and running within 10 minutes

Kultcha Collective
Australien
Nästan 5 år användning av appen
9 mars 2024

Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!

Casano Club
Schweiz
Ungefär 2 år användning av appen
22 februari 2024

We're really happy with Omnisend's email marketing app for Shopify. It's made a big difference for us. Special thanks to Danielle Heck for her caring and super-professional one-on-one guidance. Her support has been spot on, helping us navigate through everything. We're really pleased with the outcomes and learning how to use the app has genuinely helped us get better at reengaging inactive customers. Cheers to Omnisend for boosting our email marketing efforts!

for the Ageless
Storbritannien
Nästan 5 år användning av appen
4 mars 2024

I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran

Storyjewellery
Kina
Mer än 2 år användning av appen
17 april 2024

Karine was fantastic & helped me sort out what I needed done in no time.

absolute stor, thank you Karine

City Cupboards®
Sydafrika
10 månader användning av appen
Omnisend svarade 22 april 2024

Hello there,

Thank you for sharing your experience with us! We're delighted to hear that our team member provided excellent assistance. Your kind words mean a lot to us.

If there's anything else we can do to help, just let us know. We're here for you!