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Uygulama çalışıyor ve destek ekibin'den Deniz bey çok ilgili ve destekçi.
Hello there,
Thank you for your review! We're delighted to hear that the app is working well and that Deniz from our support team has been attentive and supportive.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Been great so far. Customer service is prompt and resolves problem quick
Amazing customer service, and an easy to implement fix!
Its omni in it it is good
Hello there,
Thank you for your review! We're glad to hear that you find Omnisend to be good.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Great service. Sanya was very helpful. Issue solved in 10 minutes.
It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.
Thank You Baarath for your help :)
So fast response and helpful for me! Thank you for the great service!
Omnisend is the better one out there. Support are amazing too, Karine was so helpful in ensuring I had everything set up correct
Extremely disappointing experience with Omnisend's customer service. After waiting 30 minutes for a response, all I received was a link to an article that did not solve my problem at all. When I tried to explain that the article was not helpful, they simply ignored me. I am still here, waiting for a solution. It is unacceptable for a customer service to be so negligent and unresponsive.
Hello there,
We're truly sorry for the frustrating experience you had with our customer service. We always aim to provide prompt and helpful support, and it's disappointing to hear that we fell short in your case.
We want to clarify that our agents typically share guided articles to help with general questions, especially those related to specific features in the email builder. However, we understand that your situation required more personalized assistance, and we apologize for any misunderstanding.
I'm pleased to inform you that a senior agent has reached out to you via chat to address your concerns directly. Please feel free to engage with them there, and they'll work diligently to find a solution for you.
Thank you for your patience and understanding.