评论 (5,973)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年7月23日

The Omnisend customer service team, represented by Baarath and Eduarda, provided excellent assistance. They promptly addressed my issues and found a solution in a timely manner. I'm very satisfied with their service.

Fluid X Limited
香港特别行政区
大约3年 人在使用应用
Omnisend已回复 2024年8月5日

Hello there,

Thank you for your review! We're delighted to hear that Baarath and Eduarda from our customer service team were able to provide you with excellent assistance and promptly resolve your issues. Your satisfaction is our priority, and we're pleased to have met your expectations.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

2024年10月16日

I signed up to omnisned 3 hours before my store was going live with zero idea how to do anything or verify DMARC records or any of that stuff. Maria was my support agent on live chat, and she was brilliant; she walked me through everything step by step until I did it, and I'm happy to say my emails are landing in the inbox; thank you, Maria, absolute legend.

Harper & Dane
英国
大约18小时 人在使用应用
Omnisend已回复 2024年10月18日

Wow, jumping into Omnisend just hours before your store went live? Talk about pressure! 😅 Huge kudos to you for pulling it off, and to Maria for being the legend that she is! We’re thrilled to hear your emails are landing safely in inboxes. If you ever find yourself in another email marketing adventure, you know where to find us—Maria’s ready to save the day again! 🚀

2024年8月27日

Omnisend has truly made things easier for my business. Their articles are super helpful, and their customer service is quick to respond and very helpful. The platform is easy to use, especially compared to others I've tried like Klaviyo, Yotpo, and Shopify Email. As a startup, their pricing fits perfectly with my needs. It's been a relief to finally find a tool that works well for me.

PunLord
美国
1天 人在使用应用
Omnisend已回复 2024年8月29日

Hello there,

Thank you for your detailed review! We're delighted to hear that Omnisend has been a beneficial tool for your business, making things easier and providing valuable resources. It's great to know that our customer service has been responsive and helpful, and that our platform's usability and pricing align well with your startup needs. We're thrilled that Omnisend fits so well for you and look forward to continuing to support your business growth.

If you have any questions or need further assistance, we're always here to help!

2024年9月3日

Best customer support, great value email marketing app

Elite GPS
澳大利亚
4个月 人在使用应用
Omnisend已回复 2024年9月9日

Hello there,

Thank you for your review! We're thrilled to hear that you appreciate our customer support and find great value in our email marketing app. We're committed to providing the best service and features to support your success.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

2024年9月30日

great support and basic to use

The Sweat Shop
南非
9个月 人在使用应用
Omnisend已回复 2024年10月2日

Thanks so much for your feedback! 😊 We’re happy to hear you’re enjoying our support and finding the platform easy to use. If you need anything, we’re always here to help!

2024年9月2日

Omnisend is making sales from day 1 and their support was very quick and helpful.

Unison Goodies
罗马尼亚
25天 人在使用应用
Omnisend已回复 2024年9月9日

Hello there,

Thank you for your review! We're delighted to hear that Omnisend has been effective in driving sales from day one and that you found our support quick and helpful. We're here to ensure your continued success, so if you have any more questions or need further assistance, please don't hesitate to reach out.

We appreciate your feedback and are excited to keep supporting your business growth!

2024年7月29日

I had an issue with my SPF records and was walked through the process by Sanya. She was great and knowledgeable and helped get my issue resolved.

Literally Black
美国
大约1年 人在使用应用
Omnisend已回复 2024年8月6日

Hello there,

Thank you for your feedback! We're glad to hear that Sanya was able to effectively assist you with your SPF records issue. It's great to know that her knowledge and support helped resolve the problem efficiently.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年8月27日

Customer support is very helpful and fast. Dilara really helped me with any questions I had and made setting up everything very easy.

Realm of Threads
美国
19天 人在使用应用
Omnisend已回复 2024年8月29日

Hello there,

Thank you for your review! We're glad to hear that Dilara was able to provide you with helpful and fast support, making the setup process easier for you. We're committed to continuing to offer great customer support whenever you need it.

If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!

2024年9月30日

Saleh helped me during 1hour, I finally solved my problem thanks to him.

WaveFresher
澳大利亚
15天 人在使用应用
Omnisend已回复 2024年10月2日

Thank you for sharing! 😊 We’re so glad to hear Saleh was able to help you out. Honestly, we’re starting to think we might need to clone him! 😄 If you need anything else, we’re always here for you!

2024年7月25日

I was encountering some issues with the domain set up and Omisend team Dilara and Eduarda are amazing and very dedicated to help me out. The issue i was facing has something to do with Godaddy which takes longer than expected to solve but both of them were supporting me the whole way with very clear instructions and patience. Highly recommended!

LITOOC
香港特别行政区
3个月 人在使用应用
Omnisend已回复 2024年8月5日

Hello there,

Thank you for your review and the high recommendation! We're glad to hear that Dilara and Eduarda from the Omnisend team provided dedicated support during your domain setup issues. It's great to know that their clear instructions and patience made a significant difference.

We appreciate your patience and are here to continue supporting you whenever you need assistance. Thank you for choosing Omnisend!