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Very easy to use.. was impressed by how intuitive the campaign design was.
Definitely worth considering this app for email marketing and db management.
The app is good so far. Just started using it. Hoping for the email marketing campaigns to boost my sales.
3.5 Stars for Omnisend & Long Wait Times
Omnisend is a great email platform, but not without its convoluted processes and cumbersome automation triggers. I experienced some reps that made me wait 10+ minutes between responses and questions.
5 Stars for Olesia and Deniz
Customer service agents, Olesia and Deniz, are gems. They helped me navigate several challenges. They were adept in Omnisend, helpful and supportive, ensuring all my questions were answered and my issues resolved. They helped me overcome a significant hurdle that will positively impact our email marketing efforts. They are the reason I did not cancel the service.
Aloha!
We appreciate you taking the time to review Omnisend!
It's wonderful to hear that you found the platform valuable for your email marketing needs and that Olesia and Deniz gave fantastic customer service and assistance in navigating hurdles. After reading your review, we gave them a raise 😄
We're sorry to hear that you encountered some delays and convoluted processes during your time with us. As they say, good things come to those who wait, but we understand that waiting can be frustrating. Rest assured, though! We're constantly working to streamline our processes and reduce wait times, so you can spend less time waiting and more time designing compelling email campaigns.
Thanks again for choosing Omnisend as your email marketing platform, and we hope to continue providing you with outstanding service in the future!
Liked the onboarding process so far, will use it for next 2 weeks and give more feedback. :) Looking forward to seeing how it drives my growth.
Omnisend has a really beautiful interface, and the emails are looking great! There are some workarounds I have to do with automation, as the platform isn't fully on the same level as Mail Chimp, but all around, a pretty good service for a good price.
I receive numerous emails everyday about SEO and how to improve online marketing.
I like reading the Soundest news and tips from the mostly obvious but havent got time to do, to the development of campaigns.
I have used the email campaigns which have effectively increased our take up of online ordering for wholesalers, and been a way to connect with our telephone customers online. I am sure this has helped our sales.
Keep on doing your good work.
i used this app for my email retargeting campaign, super easy to use great platform only took maybe 15 minutes to create my first one!
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Tested it out for a few days and all is really fantastic. Great App with easy to use pop ups and features. Excellent customer support!
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