评论 (5,977)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
编辑时间:2024年4月25日

The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!

piamontemadrid
西班牙
接近3年 人在使用应用
2024年2月15日

Luiz from Omnisend did an amazing job helping me navigate the new rules in order to keep up-to-date with email best practices. When I was having an issue verifying my SPF TXT update in the domains section through the Shopify platform, he checked in to make sure I was able to figure it out. Thanks!

Posh Tide
美国
2年多 人在使用应用
2024年5月22日

Simple flows, quick to get up and running and when you run into a road block its nice to have chat support answer quickly :) Both Karine & Eduarda provided amazing support.

Ivor Health Labs
美国
18天 人在使用应用
Omnisend已回复 2024年5月27日

Hello there,

Thank you for your review! We're thrilled to hear that you find Omnisend's flows simple to set up and quick to get running. It's fantastic to know that our chat support team, including Karine and Eduarda, provided amazing support when you encountered roadblocks.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年4月26日

Since integrating this email marketing app into our Shopify store, we've noticed a significant improvement in keeping our customers engaged. The app is incredibly user-friendly, making it easy for our team to create effective campaigns without any hassle. The customizable templates are a big plus, allowing us to tailor our communications to match our brand perfectly. We've seen a noticeable increase in repeat customers, which speaks volumes about the effectiveness of this tool. Highly recommend for any Shopify store looking to enhance their customer relations and retention strategy!

Outback Trading Limited
英国
大约1个月 人在使用应用
Omnisend已回复 2024年5月2日

Hello there,

Thank you for your positive feedback! We're thrilled to hear that our email marketing app has significantly improved customer engagement for your Shopify store. We're delighted to have contributed to your increased repeat customers and appreciate your recommendation to other Shopify store owners.

If you need further assistance, don't hesitate to reach out. We're here to help!

2024年5月28日

thx sanya!!! excellent and professional service. timely solve my problems.

MALACASA
香港特别行政区
1年多 人在使用应用
Omnisend已回复 2024年5月30日

Hello there,

Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年7月10日

easy enough for the average user to work with, easy to understand

Max En Caisse
法国
大约3小时 人在使用应用
Omnisend已回复 2024年7月15日

Hello there,

Thank you for your feedback! We're glad to hear that you find our platform easy to use and understand. We aim to make our tools accessible for users of all skill levels.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年1月30日

Their customer service is exceptional - very fast, attentive, and kind (I had Beran helping me). There are lots of services and platforms out there but it's hard to get a good customer service these days. So I do appreciate them.

The Happy Givers
美国
4年多 人在使用应用
2024年4月9日

My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.

Betterware America
美国
9个月 人在使用应用
Omnisend已回复 2024年4月11日

Hello there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.

We appreciate your business and look forward to serving you again in the future!

2024年1月30日

It's a really easy app to use, I can build beautiful emails easily and I have a template I copy each month so it is seamless. When I needed to ask for some help with a few domain queries, Maria was amazing and I wish I'd asked earlier! She had me sorted in 5 minutes flat. Great service and wonderful app.

PaintPott
英国
3年多 人在使用应用
2024年6月21日

Awesome customer service!

Lukata
立陶宛
大约1个月 人在使用应用
Omnisend已回复 2024年6月24日

Hello there,

Thank you for your review! We're thrilled to hear that you found our customer service awesome.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!