评论 (5,977)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2023年12月13日

I tried multiple email apps before and Omnisend is the best. The support team is fantastic and their rate is more affordable than other comparable apps. They have all of the necessary features needed and creating email newsletters is easy. Highly recommend!

Vani Cosmetics
加拿大
接近2年 人在使用应用
2024年3月28日

Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!

The Infinite Bath
美国
9个月 人在使用应用
Omnisend已回复 2024年4月1日

Hi there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!

2024年1月16日

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

RAUMTRAUM - Skaber personlige hjem
德国
大约5年 人在使用应用
2024年2月7日

I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.

D&L Airgun
加拿大
5年多 人在使用应用
2024年4月29日

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Japanese-Online-Store (JOS)
日本
1年多 人在使用应用
Omnisend已回复 2024年5月2日

Hello there,

Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年2月16日

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
英国
4个月 人在使用应用
2024年4月29日

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Wild Coast Kayaks
南非
8个月 人在使用应用
Omnisend已回复 2024年5月2日

Hello there,

Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

2024年4月24日

Beran gave very insightful information on how to translate my workflow into another language. My business just started with Omnisend and we are happy with the app

Santé En Or
加拿大
6个月 人在使用应用
Omnisend已回复 2024年5月2日

Hello there,

Thank you for sharing your positive feedback! We're delighted to hear that Beran provided insightful guidance for translating your workflow into another language. It's great to know that your experience with Omnisend has been satisfactory as you embark on your business journey.

If you have any further questions or need assistance, feel free to reach out. We're here to help!

2023年11月17日

After switching email platforms due our old platform being discontinued, we've been using Omnisend for over a year now and are very happy with the platform's functionality and excellent customer service. The email automations are very flexible and allow for more conditional logic vs. similar platforms. Recently, we had some questions on emails that were failing (due to the email address, not us or Omnisend) and Sila on the Omnisend support team was very helpful and friendly. Thank you Omnisend for creating an affordable platform that far surpasses other platforms from a service and functionality standpoint!

WIT & WEST
美国
1年多 人在使用应用
2024年3月5日

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
法国
2年多 人在使用应用