整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年1月31日

Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.

Henig Furs
美国
4年多 人在使用应用
2024年1月27日

I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!

Teddy Bee's Wax Co.
美国
5个月 人在使用应用
2024年1月25日

Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!

Deco Gear
美国
3年多 人在使用应用
2024年1月11日

I've always been a little bit overwhelmed by email softwares. I'm getting myself more involved with my email campaigns and so far, OmniSend delivers on it's promises. The real fear is to hit the Send button... but that's not their fault. It's my own insecurities. I recently had to contact support because one of my forms was not saving properly and got excellent support from Didem. My form was missing an essential block and it got solved hands on. My website is on https://www.geeksngears.com

Geeks'n'Gears
加拿大
8个月 人在使用应用
2024年1月5日

Omnisend has been a great, straightforward, and very effective tool from day one. Integrates seamlessly, features are powerful and easy to use, and, above all, their support team is impeccable. My last request was resolved in less than a minute by Maria, and it was a particularly technical question.

Highly recommend!

Syra Coffee
西班牙
2年多 人在使用应用
2024年1月3日

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

OS1st
美国
11个月 人在使用应用
2024年2月1日

Customer service was super helpful and got my problem corrected quickly! Thank you!!

Landon Tate Boutique
美国
接近2年 人在使用应用
2024年1月9日

Potential to be a great service but the pricing structure is disgusting. To increase the price (in our case £60 to £152.40 per month) irrespective of how many emails are sent is quite underhand and they obviously now it. We don't want to bombard our customers so are often paying this amount to send one or two emails a month. Yes, we could possibly avoid some increases by constantly messing around with our email list, but why? Surely it would be better to charge for the amount of emails sent instead of how many people are on your email list?

Jepsons
英国
接近6年 人在使用应用
Omnisend已回复 2024年1月12日

Hello and thanks for taking the time to leave a review!

We appreciate your feedback regarding our pricing structure. It's important to mention that our approach, although distinct, aligns with common industry practices. Charging based on the size of your email list is a standard model that ensures the sustainability and reliability of our service to our customers.

We understand your concern about potential increases, especially if you're sending a lower volume of emails. However, our pricing is designed to cater to various business needs and usage patterns. We encourage you to explore the range of features our service offers, as they can contribute to maximizing the value of your subscription. Feel free to reach out to our support team; they are available to assist you in maximizing the benefits of our service and exploring our pricing options. They are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

2024年1月16日

This app works very well. You can closely contact with your customers to form remarketing. It helps very much in the turnover of the website. At the same time, thank you very much for sanya's patience to explain, solve a lot of operational problems.

B&Q Lash
中国
1年多 人在使用应用
2024年1月16日

Kayque Was extremely helpful and guided me through what i needed to do, step by step!

Essentially You Oils
加拿大
4年多 人在使用应用