评论 (5,740)

整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年10月31日

Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.

Pòcaduine
英国
6个月 人在使用应用
2023年12月21日

We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)

Cloche.com
土耳其
26天 人在使用应用
2023年12月18日

I love Omnisend for email. Easy to use and great customer - they are knowledgeable and answer quickly.

Creative Designs of the OBX
美国
1年多 人在使用应用
编辑时间:2023年12月24日

Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding.
Great service, thank you!

UPDATE: I have been speaking with Luiz today and the support is absolutely amazing, the best I've had from any software vendor that I can remember, and I work in IT so have experience of many. Thank you Luiz, you're the best!

UPDATE: I spoke with Didem about a question I had about billing and usage, and she was very friendly and helpful, thank you!!

MrInappropriate
英国
10个月 人在使用应用
2024年2月3日

The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.

Real Estate Instinct®
美国
15天 人在使用应用
2024年1月16日

Matija is the best Customerservice!! Best App Thank You Guys!

SOOTHESTEP®
阿拉伯联合酋长国
大约1个月 人在使用应用
2024年1月29日

Dilara was super helpful in resolving my issues quickly. Very pleased with Omnisend!

Miao Atelier
新加坡
3天 人在使用应用
2024年1月31日

Beran was super helpful with my tech roadblocks. Things are up and running now thanks to him and timing was great as well 5/5

LuxeGents
美国
大约10小时 人在使用应用
2023年10月11日

Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.

Luzerne Singapore
新加坡
3年多 人在使用应用
2023年7月20日

Since using Omnisend for marketing my new online store i have found the app to be absolutely brilliant! It is very easy to use (although I am still learning) and very easy to navigate the different automations available to make the day to day running of my business less stressful! Their customer service is excellent! I had a domain sender issue that Karina & Olesia took care off speedily via their online chat service! THANK YOU KARINA & OLESIA - Your assistance was greatly appreciated! This app comes highly recommended for ease of use / functionality / customer service and being a great tool to upscale your business.

Luv Alwayz
英国
2个月 人在使用应用
Omnisend已回复 2023年7月21日

Thank you for the glowing review! We're thrilled that Omnisend has been awesome for marketing your online store. Our team, especially Karine & Olesia, is here to provide excellent customer service. We appreciate your recommendation and look forward to continuing to support your business's growth. If you need any more assistance, just reach out. Thanks again!