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Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.
So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.
I had a problem with completing the background color of my mail. I I messaged the support desk and within a few minutes I was helped by Berman. Berman indicated that he was going to check it and within a day I had a response again and I could solve the problem myself. Top service!
I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.
Sila from Omnisend provided excellent customer service. Her promptness, clarity, and precise knowledge significantly contributed to resolving my issue. Her timely response demonstrated a notable commitment to ensuring effective support, while her clear communication made the incident resolution process smooth and comprehensible. Her expertise in understanding exactly what to do to address the issue was particularly appreciated.
THANK YOU!
Questa app è fantastica! Ne ho provate tante, ma resta la migliore. Si collega benissimo a Shopify, le automazioni funzionano e sono molto fluide, non è difficile da usare. Il servizio clienti super disponibile h24 e super veloci a capire il problema. Grazie Kayque per aver risolto tutto e per avermi indirizzata step by step alla risoluzione, anche alle 11 di sera. Un grande!
Very Very Expensive........
Hello there,
Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.
At Omnisend, we strive to provide value for our users while ensuring a fair pricing structure. We continuously evaluate our pricing to offer competitive rates in the market.
To help optimize your billing and maximize the value of your investment with Omnisend, a senior representative has reached out to you. They will share best practices regarding audience management to ensure you get the most out of our platform.
We appreciate your feedback and the opportunity to improve. Please don't hesitate to get back to them via email.
Beran helped me with setting up my records to verify with sending emails! Been stuck on doing the records for a week straight and the customer service came through. OMNISEND IS THE APP
Maria was great! She answered all my questions very quickly and without hesitation. Maria also sent me step by step instructions on how to find the information I needed as well as gave me additional information that will help me in the future!
Parfait, hyper réactif et à l'écoute !
Merci beaucoup for your kind words! We’re thrilled to hear you found us responsive and attentive. Your feedback means a lot to us! 😊