评论 (5,967)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年8月16日

Omnisend has everything a small business needs to success at email marketing as well as great customer service. Any time i have had a problem, they have been there.

Mahogany House
美国
7个月 人在使用应用
Omnisend已回复 2024年8月19日

Hello there,

Thank you so much for your kind words! We're delighted to know that Omnisend has been a great asset to your business and that our support team has been there for you when needed. We’re committed to helping you succeed with your email marketing, and it’s wonderful to see it making a difference.

If you ever need anything, don’t hesitate to reach out—we’re always here to help!

2024年9月13日

I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!

Yapılır
土耳其
5个月 人在使用应用
Omnisend已回复 2024年9月16日

Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.

2024年8月7日

I would not have been able to fix my problem without the help of Mathías. He was so knowledgeable, patient, and helpful. Thank you for making it so much easier!

Actv8
澳大利亚
1年多 人在使用应用
Omnisend已回复 2024年8月12日

Hello there,

Thank you for sharing your experience! We’re delighted to hear that Mathías was able to assist you so effectively. It’s great to know he made the process easier for you.

We're always here to help!

2024年9月19日

Mariia was great; super helpful and offered objective advice which suited the need of my brand, rather than the need of the software. Really helpful and would recommend. Omnisend is a great app, and whilst it takes some time to learn your way around it (for me as a new business owner anyway), it really is proving to be a great addition to my company.

BE1U
英国
29天 人在使用应用
Omnisend已回复 2024年9月23日

Thank you so much for your wonderful review! We’re thrilled to hear that Mariia was able to provide the support you needed. Learning a new tool can feel a bit like riding a bike at first, but we’re here to help you every step of the way. If you ever feel like you’re pedaling uphill, just give us a shout!🚲

2024年9月30日

Very happy with their customer service and prompt replies. They quickly solved my issue.

La Muci Design
斯洛文尼亚
接近2年 人在使用应用
Omnisend已回复 2024年10月2日

You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!

2024年7月24日

Definitely recommend.
We have been using Omnisend for almost 3 years and love it. They have continued to make improvements and their support is quick, helpful and human rather than bot. Most recently Maria helped us work through an issue.

Hacea Coffee Source
美国
3年多 人在使用应用
Omnisend已回复 2024年8月5日

Hello there,

Thank you for your review and recommendation! We're delighted to hear that you've been satisfied with Omnisend for nearly three years and appreciate our continuous improvements. It's great to know that our support team, including Maria, has been quick and helpful in assisting you. We value your continued trust and look forward to supporting your future needs.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年7月23日

I was having trouble with an automation email and Baarath was super responsive and helpful in supporting me to quickly make everything work again!

CocoAlexandra
香港特别行政区
大约4年 人在使用应用
Omnisend已回复 2024年8月5日

Hello there,

Thank you for your review! We're glad to hear that Baarath was super responsive and helpful in resolving your issue with the automation email. We're committed to providing prompt and effective support to ensure everything works smoothly for you.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

2024年9月27日

Sanya has been a big help in assisting me with setting up SMS. I am totally new to the SMS marketing world and was very confused and losing hope that I wouldn't have been able to get it to work. Sanya was able to give me tips on how to set up my automations and even helped me something that was so simple that I didn't even realize it myself. I am so thankful of her!

Hair Joy
美国
16天 人在使用应用
Omnisend已回复 2024年9月30日

Thank you for your lovely review! We’re so glad Sanya could guide you through setting up SMS and give you that extra boost of confidence. Sometimes the simplest things can be the trickiest, right? 😊 If you need any more tips or help, we’re always here for you!

2024年8月1日

Works great, much better than mailchimp. Pricing and features set them above anyone else. On top of that thier customer support is top notch, Kayque was super helpful helping me with a DNS update issue.

Flying Apple Vintage
美国
1年多 人在使用应用
Omnisend已回复 2024年8月6日

Hello there,

Thank you for your review! We're delighted to hear that you find our platform superior to others in terms of pricing, features, and especially customer support. It's great to know that Kayque was able to assist you effectively with your DNS update issue. We're committed to providing top-notch service and support to ensure your continued success.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年7月24日

While i find Omnisend to be expensive, the support you receive is second to none. You speak with real humans via email and they are tremendously helpful. I just had a Domain query that was handled professional and quickly by Maria. Huge thanks!

Heavenly London
英国
5年多 人在使用应用
Omnisend已回复 2024年8月5日

Hello there,

Thank you for your review! We appreciate your feedback regarding the pricing and are delighted to hear about your positive experience with our support team. It's great to know that Maria provided you with professional and quick assistance with your domain query. We're committed to offering exceptional service and are glad to have met your expectations.

If you need any more help or have further questions, please don't hesitate to reach out. Thank you for choosing Omnisend!