评论 (5,986)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年9月4日

I've used Omnisend previously, I deleted and used another app, however I am back!! Omnisend provided the BEST results for signups! I LOVE IT!! It's super easy to use and can't imagine leaving again!

Unique Ambition Hair Supply
美国
11个月 人在使用应用
Omnisend已回复 2024年9月9日

Hello there,

Thank you for your enthusiastic review and welcome back! We're thrilled to hear that Omnisend provided the best results for your signups and that you find our platform super easy to use. We're excited to have you with us again and look forward to continuing to support your email marketing efforts.

If you need any assistance or have questions as you get reacquainted with our features, please don't hesitate to reach out. We're here to ensure your success! 😊

2024年8月22日

Dilara was extremely helpful with assisting me with understanding automations + form features. Not only was Dilara super kind and patient but she took the time to listen to what I needed help with and solved the problem the first time around. Step by step easy video response. straight forward. Customer service was serving. Looking much more forward to using ominsend to maximize and set up a solid framework for my business back end.

Thank you Kindly. Dilara

THESHIRTROOM
美国
3个月 人在使用应用
Omnisend已回复 2024年8月26日

Hello there,

Thank you for your thoughtful review! We’re so pleased to hear about your positive experience with Dilara and how she effectively assisted you with understanding automations and form features. It's great that her kindness, patience, and clear video response helped you feel more confident about using Omnisend to enhance your business operations.

We look forward to continuing to support your journey towards setting up a solid framework for your business. Thank you for choosing Omnisend!

2024年9月30日

Very happy with their customer service and prompt replies. They quickly solved my issue.

La Muci Design
斯洛文尼亚
接近2年 人在使用应用
Omnisend已回复 2024年10月2日

You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!

2024年9月19日

Mariia was great; super helpful and offered objective advice which suited the need of my brand, rather than the need of the software. Really helpful and would recommend. Omnisend is a great app, and whilst it takes some time to learn your way around it (for me as a new business owner anyway), it really is proving to be a great addition to my company.

BE1U
英国
29天 人在使用应用
Omnisend已回复 2024年9月23日

Thank you so much for your wonderful review! We’re thrilled to hear that Mariia was able to provide the support you needed. Learning a new tool can feel a bit like riding a bike at first, but we’re here to help you every step of the way. If you ever feel like you’re pedaling uphill, just give us a shout!🚲

2024年9月13日

I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!

Yapılır
土耳其
5个月 人在使用应用
Omnisend已回复 2024年9月16日

Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.

2024年9月27日

Sanya has been a big help in assisting me with setting up SMS. I am totally new to the SMS marketing world and was very confused and losing hope that I wouldn't have been able to get it to work. Sanya was able to give me tips on how to set up my automations and even helped me something that was so simple that I didn't even realize it myself. I am so thankful of her!

Hair Joy
美国
16天 人在使用应用
Omnisend已回复 2024年9月30日

Thank you for your lovely review! We’re so glad Sanya could guide you through setting up SMS and give you that extra boost of confidence. Sometimes the simplest things can be the trickiest, right? 😊 If you need any more tips or help, we’re always here for you!

2024年8月24日

I recently encountered a technical issue while trying to set up my sender domain for my CS email address. To my surprise, even though it was the weekend, the customer service agent (Sila) quickly stepped in and assisted me. She were incredibly responsive and knowledgeable, guiding me through the entire process and ensuring that my issue was resolved promptly. I am truly impressed with the level of support Omnisend provided, especially considering the timing. Thank you for going above and beyond to help your customers. I give it 5 stars! Keep up the great work!

Ruby Best Deals
英国
3个月 人在使用应用
Omnisend已回复 2024年8月26日

Hello there,

Thank you for your wonderful review and the 5-star rating! We're so pleased to hear about your positive experience with Sila and the support you received over the weekend. Our team is dedicated to providing help whenever it's needed, and it's great to know that Sila was able to guide you through the setup process efficiently.

We appreciate your kind words and are here to continue supporting you.

Thank you for choosing Omnisend!

2024年10月20日

Super happy and easy to use! tried Klaviyo after using this but came back to this again.

tallfinds
德国
大约1个月 人在使用应用
Omnisend已回复 2024年10月22日

Thanks for the love! Sometimes you have to take a detour to realize you’re already at the best destination. Welcome back, happy to have you with us again! ❤️

2024年10月9日

As someone who has never run a product-based business or ecommerce before, the past three months have been a massive learning curve for me, and the number of things I don't know seems to grow daily. I am so appreciative of Omnisend as a result, because of the free plan (so that you're not bleeding money when you're still getting set up and started), the integrated reviews app (which connects to the email flows, and yet again saves me from bleeding money when I'm not marketing or making sales yet), and the kind customer support. I've had several questions while I've been setting up flows, forms, and reviews, and the team have been patient, polite, and responsive. They even emailed when I didn't reply to the chat to check whether I still needed help. I've especially appreciated their patience with what would probably be considered stupid questions. I'm still new to Omnisend, but I've had a very positive experience so far.

Honey Stone Books
澳大利亚
2天 人在使用应用
2024年8月9日

We have been using Omnisend for a couple of years now and I find them to be excellent, an easy interface to acheive complex workflows and the support is always near instant and super helpful.

Sila resolved my issue in a matter of minutes and guided me through the resolution.

The Orry Mill
英国
大约5年 人在使用应用
Omnisend已回复 2024年8月12日

Hello there,

Thank you for sharing your experience! We're thrilled to hear that Omnisend has been serving you well over the years and that you find our interface easy to use for creating complex workflows. It's great to know that Sıla was able to resolve your issue quickly and guide you through the process.

We appreciate your continued trust in Omnisend!