评论 (5,968)

整体评分
4.7
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2018年12月20日

Good. I appreciate the quick deployment but some updates to make to be perfect. Like the date in French format, the translation...

WattsMob
法国
26天 人在使用应用
2016年12月30日

I like this app, this is very useful!

Sparkle Nail Art
芬兰
27天 人在使用应用
编辑时间:2020年4月23日

Review Update 4-23-20
Support just told me that they will not fix the problem because they test it on their end and it works for them. What this tells me is that they do not care about you.

This is just a way to hide their software problems and just keep saying the same thing over and over as robots and nothing is fixed.

To finalize it all, this time they said to me via chat, buy or use another computer maybe that will work but we will not fix anything.

You do not have a sales rep that can take care of your account but instead, they have chat assistants that have no experience or are incapable of fixing any problem with the software.

I am tired of your nonsense responses and unwillingness to fix the problem on your software.

Users of this app, if they are not willing to fix any problems you face while using this app why in the world would you pay or keep paying them for a service that is not working as it should?

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Review Update 4-15-20.

I followed up on all the steps you mentioned below 3 times and still, it does not work.

We should be able to check the emails that were sent to clients without any issues. Do not let the app to use our client ip address and say that it is a customer viewing our site when they are not. That is a bad coding or bug in the software.

also, you never see what the customer put in their cart it just says it sent an email but you can not see what products they added on the email when they sent the email to the customer. We should be able to see what product was put on the email when we click emails sent to costumers.
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Be warned users of this app. The live view does not display actual users' name and it uses different IP addresses with different names which are not your clients. I have tested this app in the default browser and subscribed to several forms that I created using our default browser google chrome.

After, explaining 20 times the problem, showing them screenshots of me browsing our site and then going back to the dashboard to check the live view to see who was on our site at that minute I found out that it displayed me, as one of our existing clients browsing our site when in reality the client was not browsing our site and it was using one of our client's IP address instead of my own IP address and displayed me as one of our existing clients browsing the site.

They have told me to clear up my cache, my browser history, go incognito, subscribe as incognito etc...but even after having done all that 5 times they still can not explain why is displaying me as an existing client browsing our site when in reality it was me the one browsing out site at that moment and minute.

Test it yourself now and let me know if that is happening to you as well.
This is frustrating and not a reliable way to check real visitors on your site.

Best,
Tom

smart pattern making
美国
22天 人在使用应用
Omnisend已回复 2020年4月16日

We are upset to hear you had a disappointing experience, let us make it right!
If you click into an email you sent to your customer, you might be recognized as your customer. Nothing to worry! Cleaning cache and cookies fully, not clicking on your customers' emails and starting fresh on your store will resolve the situation.
Xenia from our support team will help you out with the steps; we are positive this issue will be resolved soon.

2017年5月19日

I love this app, works well! Their Customer Service is excellent and the respond time is super fast!! Especially Veronika, she is very helpful! I highly recommend Soundest!

Zzllworld
美国
27天 人在使用应用
2021年8月8日

Great customer service. Respond in minutes. Highly intuitive workflows. Easy to build. We are just starting with it, but looking forward to adding more functionality soon

Swedish Wild
瑞典
大约20小时 人在使用应用
2023年2月23日

Excellent professional service solved my problem fast.and very efficently.cery helpful and friendly
Thank you

www.cutekidz.co.za
南非
20天 人在使用应用
Omnisend已回复 2023年2月27日

Hello there! Thank you for leaving your feedback, we appreciate it!

2020年8月28日

this app was super easy to use and got my store set up in no time!! i will definitely share this app with others. Thanks Omnisend

Negro Cloth- Official Site
美国
大约20小时 人在使用应用
2016年6月5日

AWESOME! AWESOME! AWESOME!

Tried multiple email marketing managers and this is the first I've been able to create and lunch easily, the template editor is easy to use and the best ive seen be miles, no others offer as easy customization as this! will be a paid user for awhile!

Etc Supplies
澳大利亚
26天 人在使用应用
编辑时间:2019年3月28日

Very easy to use! First time using a Marketing Automation service and didn't run into any issues using this!

withSimplicity Beauty
美国
大约20小时 人在使用应用
2017年6月2日

This app seems to make everything easier for you to run your email campaigns, but i just started using it so i will see when i start getting real massive emails to deal with, but as of at this moment I love it.

Darkalley Discount
美国
26天 人在使用应用