Omnisend Email Marketing & SMS

Omnisend is very helpful when it comes to sending newsletters. Customer service is lovely, and Baarath was very helpful and kind!

OK a few years in I wanted to make an update! My business grew enough that I had to upgrade to the paid plan in 2021. It's affordable and I love that. The latest update to the interface is fantastic, it's very modern UX and easy to use. The new templates are beautiful, and I find them to be very mobile friendly. I've only had to reach out for support a couple times, including today when I was adding my custom DNS records for sending emails. Super easy to get help and figure out the adjustments I needed. I have higher than average view and click rates, my business just entered year 6! Omnisend is certainly part of our growth success, email is my primary way to send promotions and communicate with my customers.

From 2020:
I migrated to Omnisend after Mailchimp disconnected from Shopify. The free plan is streamlined, but it can do the essentials. User experience is great. Designs are pleasing. Customer service is good. Import process was smooth! Syncs with Shopify seamlessly in real time. I wish I could do some automations for free. But Shopify can do the basic ones. I honestly tried Shopify's new email features too. They are just a bit too basic for my needs right now. This is my second successful business venture. We are in a heavy growth phase, and just received our first inventory shipment. I'm considering paying for Omnisend's annual "standard" plan to have more professional looking automation emails and do some AB testing.

First, I have to say that it was a little bit confusing at first to navigate where everything was. That being said, within 10 minutes I was starting my first email campaign, imported almost 800 email contacts within seconds, had professional templates laid out before me and easy to use, and spent a total of 30 minutes. It was a great first-time experience and gives usable features in the free version unlike so many other apps.

Just starting using this app. Looks nice, easy and effectively. Waiting for good results .-)

Great app, very helpful staff. I haven't been able to use all the features yet, and it doesn't have sms campaign in Canada, the email marketing tools are super easy to use with a lot of templates and elements.

Helped so much. So worth it! The drag and drop was so easy to work with. Im glad I went with Omnisend

Really amazing support! Andrés was very knowledgeable and helpful. Issue solved in no time! Thanks so much!

Seems to tick all the Boxes! Very easy to use customization. We at www.indiowhite.com are very excited about this useful tool.

So far, so good! Let's see how well my email does out there :) I liked the ease of customizing my email, as well as all of the options they offer. I would definitely recommend.

I love that they are always working to improve the capabilities and the features to make designing campaigns easier. Luiz, Kamila, and Deniz are my go-to for any questions or when I want to request a new feature!