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By far the best email marketing company I have ever used, and I have used a lot. Support is insanely good, fast, friendly. Cost is very fair. Toolset is amazing.
It's affordable to small businesses, nice templates, great workflows much better than Klaviyo all round easier to use and better customer service.
Good app. Very functional.
The only reason for a four star review is a past encounter with a customer service representative named Veronika. Veronika was rude despite my 2 years of loyalty with Omnisend. Veronika treated me, a loyal customer, like crap and randomly decided to raise my prices by 250%. I strongly recommend using Omnisend however do your best to avoid talking to Veronika. If she messages you, do not respond.
UPDATE: Veronika is no longer working at Omnisend and therefore I have no complaints against this company. Veronika was a truly odious character however Omnisend fixed this problem.
ho avuto un problema con la connessione dell'app ed il supporto sono 7 giorni che rimpalla il problema tra vari interlocutori senza risolvere niente
Ciao! Grazie mille per il tuo feedback sulla nostra app!
We are very sorry to hear about the issue you experienced with the connection, and we apologize for the inconvenience it caused. With this in mind, we're glad to see the problem has been resolved already! Please note that the issue was coming from the changes in your store backend. Anyhow, we are happy to hear that everything is now working correctly!
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Buona giornata!
Really like the lay out of this app and it's so easy to use. Great email templates, pop ups and automations and so easy to custom them to suit . Customer support was really great too ( thank you Luiz ) and cleared up all my queries and mis-understandings.
I've only just signed up and installed but Omnisend seems very clean, efficient & intuitive. So far, good!
Very helpful, friendly, and quick customer service! I am pleased and I can only recommend it! Great experience!
awesome customer service awesome customer service awesome customer service awesome customer service
Sehr übersichtlich Funktionen und auch bei Fragen durch die angebotene Chat funktion sehr kompetente und hilfreiche Mitarbeiter.
Kann ich nur empfehlen.
Great service. Only had one issue in about 3 years of using them and it was dealt with very fast and efficiently by Katherine who was happy to go out of her way to help