整体评分
4.8
每个评分等级的数量
  • 90% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年5月17日

Andrés and Karine have been incredibly helpful in assisting me with setting up my configurations through chat. The chat feature is exceptionally smooth, and their step-by-step explanations are incredibly detailed, making the support team highly professional.

Next Step
西班牙
使用应用的时长: 2天
2023年5月17日

Well rounded app with everything you need for marketing. Great customer service comes with it. Highly recommend the app, after 4 years of regular use.

Vvög
加拿大
使用应用的时长: 接近2年
编辑时间:2023年5月17日

I absolutely LOVE Omnisend. It is so intuitive, they have a large number of templates to work from, their form builders are amazing, and the customer service is elite. Truly a brand that cares about retaining its customers and continuing to improve its platform. Also, their pricing structure is much more affordable compared to other email marketing platforms. They are constantly coming out with product updates and integrations and provide valuable knowledge to the use of their program but also towards today's marketing trends. Working with customer success managers has also been a pleasure, I have not a single bad thing to say about this company or its platform! Kristen, my success manager is amazing and when I had a question about a split condition in the program, Luiz was very attentive and prompt in his answer. All around-wonderful.

Naturasil
美国
使用应用的时长: 4个月
Omnisend已回复 2023年5月18日

Hi there!

Wow! Thank you so much for your review, your feedback means the world to us!

We've put a lot of heart and soul into developing our features and integrations, so it's incredibly rewarding to know that they're hitting the mark for you. We're all about making your life easier and your business more successful, and your satisfaction is what drives us forward.

It's delighting to hear that our pricing structure resonates with you. Our goal is to provide a cost-effective solution that empowers your organization to thrive.

We are also thrilled that your experience with our CSM has been positive. Our dedicated team is here to support you every step of the way, ensuring that you make the most of our product and achieve your desired outcomes.

If you have any further suggestions or ideas, we're all ears. We're truly grateful to have you on board as a valued customer. Here's to many more successful email campaigns together!

2023年5月17日

Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you!

Graveyard Wanders
加拿大
使用应用的时长: 大约1年
2023年5月17日

Schneller Kundenservice (thx to Luiz!), tolle Segmentierungsmöglichkeiten, super automatische Flows und tolle Einstellungsmöglichkeiten. Es gibt eigentlich nichts, was sich nicht einstellen lässt.

Pahle GmbH
德国
使用应用的时长: 1天
2023年5月17日

Joy from Omnisend very good support! Very happy customer. Thank you for your kind support we like very much.

TT-STORE
瑞士
使用应用的时长: 9个月
2023年5月16日

The greatest app I've ever tried by far . Easy to use, with everything pre built, makes it easier for even an absolute beginner to master the art of Email Marketing.

And the best part...They have an excuisite customer service. They've helped me with all my questions (setup, automations, pricing) quickly and effectively! Salma helped me pick the right plan for our needs and answered all my questions regarding the set up of automations for our business.

Don't think it for a minute, just install it !

Oh Baby!
希腊
使用应用的时长: 大约6小时
Omnisend已回复 2023年5月17日

Hey there,

Thanks a bunch for sharing your awesome review of our app! We're stoked to hear that it's the best one you've ever tried for Email marketing. Making it user-friendly, especially for beginners, is something we've worked hard on, so we're thrilled that you found it easy to use with all the pre-built features.

It's fantastic to know that our customer service rocked your socks off! We pride ourselves on providing top-notch support, and we're delighted that Salma could help you out with everything from setting up to automations and pricing. We'll make sure to give her a pat on the back for a job well done.

We can't thank you enough for encouraging others to give our app a shot. Your trust and endorsement mean the world to us, and we're committed to keeping up the good work and keeping you satisfied.

If you ever need any more assistance or have more questions down the road, don't hesitate to give us a shout. We're always here to lend you a hand!

2023年5月16日

Fast and great customer support! Thank you for your help with my account. Super friendly staff who was working with me.

Grandmother's Closet
加拿大
使用应用的时长: 3年多
2023年5月16日

Been using the app for more than 2 years, turned out great for almost anything they propose. I wasn't able to do anything i wanted of course but that is also fine, every development needs time.
Today, I was able to reach very thorough information about a very specific detail thanks to Joy. It was at the same tame very pleasant talking to him/her.
Recommended.

Birdiejay
土耳其
使用应用的时长: 2年多
2023年5月16日

Speedy and adequate support and response. I'm very satisfied with my contact with JOY. I will continue to use the app.

VetSimon
保加利亚
使用应用的时长: 大约15小时