評價 (5,904)

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年5月18日

Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!

Herbie.hr
克羅埃西亞
使用應用程式 大約1年
Omnisend 已回覆 2024年5月27日

Hello there,

Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年9月24日

I couldn’t be happier! The customer service is great—always responsive and helpful whenever I have questions. The user interface (UI) and user experience (UX) are also top; everything is intuitive and easy to navigate. Highly recommend this app to anyone.

Markley
德國
使用應用程式 大約24小時
Omnisend 已回覆 2024年9月25日

Thank you for the wonderful review! We couldn’t be happier to hear that you’re enjoying our customer service and user experience! Not going to lie, we think we’re great too! 😄 Jokes, aside, if you ever have more questions or need assistance, we’re just a click away. Your recommendation means the world to us!

2024年8月19日

Dilara is very good.Very professional

MAGiC jOHN
美國
使用應用程式 大約2年
Omnisend 已回覆 2024年8月22日

Hello there,

Thank you for your feedback! We're delighted to hear that Dilara provided you with professional and helpful support.

If you need anything else, don't hesitate to reach out!

2024年7月31日

This app is way easier to use and the customer service is awesome! They helped me resolve my issue!

Redeem The Flag LLC
美國
使用應用程式 6天
Omnisend 已回覆 2024年8月6日

Hello there,

Thank you for your review! We're thrilled to hear that you find our app easy to use and that you had an awesome experience with our customer service team. We're glad they could help resolve your issue efficiently.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年8月12日

The app is fantastic, I asked this morning for help and they solve my problem in a blink of an eye!!!! Thank you very much Didem, really kind and gentle

Tender Moments
義大利
使用應用程式 15天
Omnisend 已回覆 2024年8月15日

Hello there,

Thank you for the wonderful review! We're thrilled to hear that Didem was able to solve your problem quickly and that you found the support to be kind and gentle. We're here to help whenever you need us!

2024年8月9日

Maria was very helpful! Overall very user-friendly and the customer service is great.

Arte Comercializadora
墨西哥
使用應用程式 7天
Omnisend 已回覆 2024年8月12日

Hello there,

Thank you for your feedback! We're glad to hear that Maria provided you with excellent support and that you find our platform user-friendly.

If you need anything else, just let us know!

2024年9月7日

I had some issues configuring my DNS settings and Mathías from customer support was more than helpful providing multiple suggestions and relevant information.

PetGala
美國
使用應用程式 2天
Omnisend 已回覆 2024年9月9日

Hello there,

Thank you for your review! We're glad to hear that Mathías was able to provide helpful support and guide you through configuring your DNS settings.

If you encounter any more issues or have additional questions, please don't hesitate to reach out. We're here to ensure you have a smooth experience with all your technical needs!

2024年6月7日

Omnisend is amazing and I will never use anyone else! I had a quick question and Karine took care of everything! Keep the YouTube videos coming also!

Much Needed Joe
美國
使用應用程式 3個月
Omnisend 已回覆 2024年6月10日

Hello there,

Thank you for your enthusiastic review! We're thrilled to hear that you're loving Omnisend and appreciate Karine's prompt assistance. We're glad you enjoy our YouTube videos and will keep them coming.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

2024年7月21日

Great customer support - fast response.

Kitboodle
美國
使用應用程式 大約1年
Omnisend 已回覆 2024年8月5日

Hello there,

Thank you for your review! We're thrilled to hear that you experienced great customer support with fast responses.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

2024年4月30日

Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.

Honey & Daisy
美國
使用應用程式 接近2年
Omnisend 已回覆 2024年5月2日

Hello there,

Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance.

If you need further help, don't hesitate to reach out!