Omnisend Email Marketing & SMS , 5,696 則評價
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Great app, very user friendly and excellent customer service. Beran helped answering my questions and was very knowledgeable and pleasant to work with!
Been great so far. Customer service is prompt and resolves problem quick
Great and prompt support offered by Kayque to complete the Domain Authentification steps!!
Beran gave very insightful information on how to translate my workflow into another language. My business just started with Omnisend and we are happy with the app
Hello there,
Thank you for sharing your positive feedback! We're delighted to hear that Beran provided insightful guidance for translating your workflow into another language. It's great to know that your experience with Omnisend has been satisfactory as you embark on your business journey.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Useful app with lots of great features. Awesome support - thank you, Karine!
Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.
Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.
Very quick to get started with the email automation marketing app, there are a lot of templates as well as customization features are also powerful and simple enough, the process is clear!
The customer service team is very prompt and professional in responding to questions.
Highly recommended!
Sanya and the others were very helpful and fast!
Hello there,
Thank you for your feedback! We're pleased to hear that Sanya and our team were able to provide helpful and fast assistance to you. Ensuring prompt and effective support is important to us, and we're glad we could meet your expectations.
If you have any additional questions or require further assistance, feel free to reach out. We're here to help!
I have been using this app for a long long time now, I pay top $ for it, It does it's job but man the customer support is TERRIBLE!!!!!!! If I get AUGUSTIN one more time, I cannot do this anymore. Terrible terrible terrible support for a $500 app!!!!
Hello there, and thanks for taking the time to leave a review!
Thank you for bringing the SMS subscriber display issue to our attention. We appreciate your proactive approach in reporting this matter. Our Tech Support team has swiftly identified the issue and engaged our developers to implement a solution promptly. Your feedback is crucial in helping us enhance our services, and we are committed to delivering a seamless experience moving forward. We acknowledge your concerns regarding the support experience and will address it internally to ensure an improved level of service.
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a great day!