評論 (5,991)

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年8月1日

Always amazing service and a great platform

Mrs Edgar
澳洲
使用應用程式 3年多
Omnisend 已回覆 2024年8月6日

Hello there,

Thank you for your review! We're thrilled to hear that you consistently experience amazing service and enjoy using our platform. We appreciate your feedback and ...

2024年8月27日

Kayque and Deniz were super helpful!!

Hollow Labs
美國
使用應用程式 2年多
Omnisend 已回覆 2024年8月29日

Hello there,

Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so ...

2024年3月23日

They offer 24/7 support but the chat support is the worst. You have to keep repeating things, they don't pay attention to what you're actually saying and they keep switching agents within the same conversation so none of them know what's going on. You have to constantly update them on the previous conversation. Most of your emails will go to spam if you use this company. Really not good.

Sky Sins
印度
使用應用程式 接近5年
Omnisend 已回覆 2024年3月26日

Hello,

Thank you for sharing your concerns with us. We're sorry for any frustration you've had with our customer support. Your feedback is incredibly important as we strive ...

2024年9月4日

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

1 of Seven
英國
使用應用程式 4天
Omnisend 已回覆 2024年9月9日

Hello there,

Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your ...

2024年7月24日

Great support! Showed me exactly what was needed.

urbancalmcoffee.ca
加拿大
使用應用程式 大約2年
Omnisend 已回覆 2024年8月5日

Hello there,

Thank you for your review! We're glad to hear that you received great support and found exactly what you needed.

If you have any more questions or need further ...

2024年3月9日

Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!

Casano Club
瑞士
使用應用程式 大約2年
2024年5月29日

Omnisend is a robust app that I find to be a little less than intuitive personally since my marketing needs are pretty simple. However once I learned how to navigate it, it does what I need effectively and the shopify integration works. And most importantly, their customer service is fantastic and quickly helped me troubleshoot my issues. Shoutout to Karine for the help :)

JESS CURRIER
美國
使用應用程式 大約1年
Omnisend 已回覆 2024年6月3日

Hello there,

Thank you for your review! We're glad to hear that Omnisend effectively meets your marketing needs and integrates well with Shopify. We're especially pleased ...

2024年3月30日

Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!

BY BRIAN
美國
使用應用程式 7個月
Omnisend 已回覆 2024年4月1日

Hello there!

Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 ...

2024年6月13日

EXCELLENT customer service - I always get help within minutes. And the app is very easy to use. It feels very well thought through. Great value.

MAXINE'S REVENGE
美國
使用應用程式 5個月
Omnisend 已回覆 2024年6月17日

Hello there,

Thank you for your review! We're delighted to hear that you find our customer service excellent and appreciate the quick assistance. It's great to know that you ...

2024年8月22日

I recently downloaded this app for my Shopify website Email Marketing. I have been requesting a demo of the app with no response. I sent several emails asking for help setting up the app no response.

I am now thinking of deleting the app and finding an email marketing app with better access to support. if anyone has any suggestions please feel free to let me know thanks.

Citywide Drinks
英國
使用應用程式 大約1個月
Omnisend 已回覆 2024年8月26日

Hello there,

Thank you for sharing your experience, and I'm sorry to hear about the difficulties you've encountered in accessing support. I understand how important it is to ...