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Great app and helpful support. Salma helped me a lot.
Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!
Schnelle Antworten vom Support!
Vielen Dank für die netten Worte! 💬 Great to hear that our support team delivered — quick help is what we’re here for!
I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!
Hello there,
Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊
Lucasgift has established its email marketing and review collection infrastructure with Omnisend app and we want to admire this long term business partnership with a Success Story blogpost.
Lucasgift is a new marketplace for Handmade and Personalized gift items and provides only carefully crafted items from select sellers. Categories include: Jewelry, accessories, home décor and furniture, toys, and more as new sellers join us. In this journey, we are sure that Omnisend will always be with us!
Thanks so much, Lucasgift! We’re grateful to play a role in your mission to bring handmade and personalized treasures to the world. Here’s to more shared success and celebrating every step along the way!
Omnisend Crew is so wonderful.
We had some issues initially, but they handled it all professionally and resolved our problems within minutes.
I especially want to thank Mariia, who was helpful and kind in dealing with our dispute.
Thank you for the kind words! We’re thrilled Mariia could step in and help resolve things so quickly. We’ll be sure to pass on your appreciation, this will make her day!
I recently downloaded this app for my Shopify website Email Marketing. I have been requesting a demo of the app with no response. I sent several emails asking for help setting up the app no response.
I am now thinking of deleting the app and finding an email marketing app with better access to support. if anyone has any suggestions please feel free to let me know thanks.
Hello there,
Thank you for sharing your experience, and I'm sorry to hear about the difficulties you've encountered in accessing support. I understand how important it is to feel supported as you set up your email marketing tools.
We do not offer a demo period; however, we provide a comprehensive free plan that allows you to explore all the features of Omnisend without any time limit. With our Free plan, you can send up to 500 emails to 250 contacts, utilize Automation features, send 60 international SMS messages (one-time usage), and use 500 push notifications per month. This plan also includes access to third-party app integrations, unlimited segmentations, signup forms, and user seats in your account—no credit card required.
For a detailed overview of what each subscription plan offers, please visit this link: https://www.omnisend.com/pricing/.
A senior representative has reached out to provide detailed guidance on setting up and making the most of these features. Please check your emails for further instructions, and do not hesitate to respond for more personalized support.
We're here to ensure you have all the tools and assistance you need to succeed with Omnisend. Thank you for your patience and understanding.
Super helpful support and quick solution from Maria!
Thanks for the awesome review! 😊 Maria will be thrilled to hear she made such a quick impact. We’re always here to help—and Maria’s definitely one of our speed champions! 🏆
Very good customer support and continuously try to get you where you want to be. Appreciated.
Support is what we do best - your appreciation means so much to us! Thank you for the kind words, we're always here to help!
Sila helped me to fix the issue I got when I was struggling some problem on the mobile version. Very kind and wonderful Service! I will keep going to use. I recommend this app to other shop owners too!
Big thanks to Sila for saving the day (and your mobile version)! 😄 We’re thrilled to hear you’re sticking with us, and we appreciate the recommendation. Here’s to many more smooth sailing experiences!
very easy to use and there is always someone there to help if I need, would definitely recommend Omnisend
Thanks a bunch! We’re all about making things easy — and having help nearby when you need it. Glad to hear we’re hitting the mark. Appreciate the recommendation! 🚀