Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

February 21, 2021

This app is suuuuper easy to use! It is so much better than the default notifications that come with the site automatically. I am very pleased with the results Im getting, the integrations are easy, and the support is great. Someone is always available!

Callie Decor
United States
Almost 2 years using the app
May 8, 2018

So easy to use! There are some limitations but you can work around most. Great program for non-coders and coders alike.

Paynes Gray
United States
Almost 2 years using the app
May 11, 2018

FAST, EASY, RESPONSIVE & SIMPLE

Lamparadesal
Spain
Almost 2 years using the app
November 16, 2022

Very good app and helpful customer service from Olesia when I needed some help with disabling another synced account.

Cloudberry Living
United Kingdom
Almost 2 years using the app
September 24, 2019

After struggling with Mailchimp for years, this app is a breath of fresh air. And the support is amazing!

Robinsons Nest
United States
Almost 2 years using the app
March 9, 2022

I use Omnisend a lot for our marketing. The functionality allows us to be innovative with our customers; existing and new.
Sometimes, we run into difficulties integrating promotions. The support from Omnisend is by far the best on Shopify. They are quicker than any other app (including Shopify), they are accurate and they don't give up until you are happy. We would find it very difficult to operate without them. Thank you.

Parson’s Nose
United Kingdom
Almost 2 years using the app
November 19, 2020

I Often used Omnised for our website to send emails to our customers . The Work Flow of the email is really impressive. Really Like the App. Great Support Team. Love to work with the Omnisend...

Lethato
India
Almost 2 years using the app
October 25, 2022

Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.

Spiewak1904
Italy
Almost 2 years using the app
April 28, 2023

We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.

Tucker Barbecues
Australia
Almost 2 years using the app
March 6, 2016

I have been using this app for my on-line jewellery store www.ommjewellery.co.uk. It's fantastic you can set up multiple email templates to send out to your subscribers. You can also send out scratch cards to your subscribers to win prizes and send Happy birthday messages!

Really easy lay out and simple to use. I would highly recommend this app to help market your website!

Omm Jewellery
United Kingdom
Almost 2 years using the app